Adobe Illustrator CS4 shuts down and has memory error


  1. deb g
    Posts : 2
    windows 7
       New #1

    Adobe Illustrator CS4 shuts down and has memory error


    Okay gang, I am running Windows 7 and I keep getting an error message when trying to export Adobe Illustrator CS4 files to a PSD. It tells me I do not have enough memory. The files have ranged from 713 KB to 9MB. And I cannot export them when I make changes to the files even though the same files have been exported previously.... I cannot get an answer form Adobe....go figure....And I am at my wits end....I have design schedules and deadlines and need to resolve this. AI also shuts down on its own...It opens the screen just about comes up and it shuts down. I have to restart my computer.

    I have
    Intel Core2 Quad CPU Q6600@2.4GHz
    8 GB RAM
    TB hardrive
    RAPTOR SCRATCH DRIVE

    My computer guru's at Computer Works built my machine, updated my OS, drivers etc. so I didn't do it all on my own.

    I am going crazy! CAN ANYONE HELP?????
    Last edited by deb g; 05 Nov 2009 at 18:41.
      My Computer
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  3. dj99
    Posts : 40
    Windows Vista Home Premium -> Windows 7 Home Premium
       New #2

    I hear the same complaints constantly from my wife about illustrator CS2.

    Try this:
    Rename your AIPREFS.AI file to .save and try again. Works every time.
      My Computer
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  4. deb g
    Posts : 2
    windows 7
    Thread Starter
       New #3

    I have used this to fix Photoshop problems and it has always worked like a dream there too, but it didn't work for me this time. I am ready to pull my hair out, have been on the phone with Adobe multiple times and get know where. Thanks for trying though )
      My Computer
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