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Windows 7: Java Runtime Environment is defective for using Open Office on x64

23 Feb 2015   #1
XP VM User

Windows7 Professional 64bit
 
 
Java Runtime Environment is defective for using Open Office on x64

Hi Everyone:

New Problem:

Using Open Office suite of programs ver 3.3 I am now unable to open and use it due to the following error message in screenshot below:

Java Runtime Environment is defective for using Open Office on x64-jre-open-office-java-error-ps17839.jpg

Researching the reason---it is because Open Office uses Java for all of its data base/calc programs and some of the word programs, so you need to install a better Java.

Problem Java site is confusing/unclear no real help no phone only knowledge base (links posted below)

Screenshot of site: (see items in red underline)

Java Runtime Environment is defective for using Open Office on x64-jre-java-has-no-help-options-ps17833.jpg

OpenOffice.org Forum :: Database Tables give JRE Error (Comment: not helpful as I don't have the AOO version or latest OO version, and its refusing to start anything in Open Office suite---and I do have x64--- but wondering about using x32 bit Java for entire computer as won't that destroy its usefulness when the computer says "but I'm a x64 computer and I need Java x64 for other applications!) (confusing)

https://search.oracle.com/search/search group=Java.com&search_p_main_operator=any&search_p_atname=url&search_p_op=contains&search_p_val=en&q =JRE+java+runtime+environment&submit.x=8&submit.y=4

the Open Office site offers only this help , which is no help of course.
https://forum.openoffice.org/en/foru...hp?f=6&t=53796
I see each explains how to do it... when I tried to follow the instructions and put in a new Java (done it 3-4 times over past few months, I'm just frustrated) ----Even though I know where to go to tell Open Office to "choose" another JRE Java Runtime Environment---it still says "sorry " its not the right one...

Questions are simple:

1. What am I doing wrong?

2. How to fix it without any help/assistance from Java or Open Office sites?

Thank you!

XP VM USER (got stuck with name on first visit here)




My System SpecsSystem Spec
.
24 Feb 2015   #2
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

Close open office including the quick starter on the taskbar near the clock.

Download both the offline 32 bit & offline 64 bit java here Java Downloads for All Operating Systems

Uninstall all java in the Control Panel\Programs\Programs and Features

Install the 32 bit Java choose custom install. Uncheck the option to install additional software if any. Watch closely you can miss it.

Next,

Install the 64 bit Java choose custom install. Uncheck the option to install additional software if any. Watch closely you can miss it.

The additional software is sometimes included and sometimes it is not, Oracle goes back & forth. Another words do not install the additional software if offered.

After done, reboot.

Try your open office again and see if that works. If it doesn't try updating open office then reboot, then try again. Good luck.
My System SpecsSystem Spec
24 Feb 2015   #3
Midori

Primary OS: Archlinux with Kde-Plasma5 x86-64. Secondary OS: Windows 8.1 x64. UEFI Setup.
 
 

Quote   Quote: Originally Posted by XP VM User View Post
Using Open Office suite of programs ver 3.3 I am now unable to open and use it due to the following error message in screenshot below:
OpenOffice 3.3 can only detect Java 6 or earlier.
forum.openoffice.org/en/forum/viewtopic.php?f=15&t=68056
You should either upgrade to a newer version, or use Java 6 (unsafe and pointless):
oracle.com/technetwork/java/javase/archive-139210.html

A alternative is to use the program Libreoffice, which requires no Java for its most important features and is a bit more mature.
libreoffice.org

For the differences, check out this nice documentation:
OpenOffice vs. LibreOffice
My System SpecsSystem Spec
.

24 Feb 2015   #4
XP VM User

Windows7 Professional 64bit
 
 
Thanks!

A quick reply! to Midori

Will follow what you suggest!

Thanks!

(thanks for the advice groze, but I think I tried it that way---maybe I give up on Open Office?? will see what Libre does for me---steep learning curve though!)
My System SpecsSystem Spec
24 Feb 2015   #5
XP VM User

Windows7 Professional 64bit
 
 
A question before going to Libre Office

Hi Midori:

I have 1000+ documents in Open Office suite (all types combined )----what happens to them when I go to Libre?

Thanks for your link showing the dual history of Open Office/Apache Open Office and Libre (Linux) versions....

But I didn't see anywhere where it says about sharing documents...

I have had terrible experiences when another word processor died, before I could upgrade all the documents to a "odd"? I forgot now form that can be opened by many word processors....so since I've been unable to re-open or use Open Office for months now----how am I to re-save all the documents over again in the new format for use by Libre Office (that is if it has to be transformed to be read/resaved/ reaccessed again)

Sorry for rough wording, wanted to get this question posted to give everyone time to read/answer (I'll try to fix the wording using the great edit function here if I find out the right words to use)

Thanks all!!
My System SpecsSystem Spec
24 Feb 2015   #6
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

Quote   Quote: Originally Posted by XP VM User View Post
A quick reply! to Midori

Will follow what you suggest!

Thanks!

(thanks for the advice groze, but I think I tried it that way---maybe I give up on Open Office?? will see what Libre does for me---steep learning curve though!)
XP VM User,
I went to there OpenOffice website Apache OpenOffice - Official Site - The Free and Open Productivity Suite they have a newer version available my version is OpenOffice 4.1.0, the newer version is 4.1.1 I have not tried it yet. Since, you are having issues instead of upgrading OpenOffice, remove OpenOffice 3.3 version. Then reinstall the new version, I would recommended customize install it and don't install the quickstarter. I always found that to be an issue with any computer I use but that is just my experience. Remember, to backup your open office documents to a different folder so it won't be deleted during the uninstall of Open Office.
My System SpecsSystem Spec
24 Feb 2015   #7
XP VM User

Windows7 Professional 64bit
 
 
Thanks--I think!

Ok willing to do that... Question: won't 4.1.0 or 4.1.1 replace automatically my older 3.3 version (I never did the 3.4 I have auto update problems with every program here got to fix that too)

Quote   Quote: Originally Posted by groze View Post
Remember, to backup your open office documents to a different folder so it won't be deleted during the uninstall of Open Office.
I can't believe everyone who uses 3.3 would lose everything they did by upgrading.. if this was true no one would upgrade---maybe that is why I never did it... NO ONE told me to keep everything made by OO in one folder I have it scattered EVERYWHERE including inside Email client drafts stored on computer (I never sent them(not ready yet)) So what do I do?

No easy one button save for all those documents/spreadsheets/presentations etc etc made over years....

Question: Will all these be deleted?? when I go to 4.1.0 and how (now I have just two backups but I did not get the AOMEI recovery disk done yet (its an open question here if you got an answer)

Lots of work still to do... but how can I do a spreadsheet I need by Friday, if its failing due to this crazy JRE issue???
Thanks!
My System SpecsSystem Spec
24 Feb 2015   #8
XP VM User

Windows7 Professional 64bit
 
 
Update:

Of course I can Google for an answer!

I have NO IDEA what they are talking about here:

Does Libreoffice open and read Openoffice documents? - Ask LibreOffice

or the link they said to visit here::

https://wiki.documentfoundation.org/...2F_deprecation

Do you?
My System SpecsSystem Spec
24 Feb 2015   #9
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

I think as long as you have the documents stored elsewhere than C:\Program Files (x86)\OpenOffice... or C:\Program Files (x86)\OpenOffice.... and a couple of other locations it also installs to, Open Office shouldn't remove any of those documentation.
My System SpecsSystem Spec
24 Feb 2015   #10
XP VM User

Windows7 Professional 64bit
 
 

Many are in "My Documents" "My Downloads" "Windows Live Mail" Client etc are these vulnerable too under your phrase "..and a couple of other locations it installs to" ???? (All are C Drive as other user is NON-Computer person who does not understand what partitioning the drive into C for programs D for all files means in terms of how to save items.

Sorry, best I can do in a short message... hope its understandable.... if not ask Questions!

Question Should have asked earlier.... can I install and use Libre Office while still keeping Open Office suite 3.3 installed until I settle the JRE problem or get an upgrade?
(I could see a potential problem if they both use similar extensions and the programs get confused about which documents were created or can be edited by each program. Had the same problem when I switched from IE to another browser and all the desktop icon sites revised to the new browser but because some were in IE only access---they became broken links! so I see its not a simple cut and dried answer I assume....
or is it????

Thanks!
My System SpecsSystem Spec
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 Java Runtime Environment is defective for using Open Office on x64




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