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Windows 7: CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"

15 Apr 2015   #61
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sent you a PM with a download link. Configure settings like this:

Two explorer.exe, One taking all of my RAM's Memory

Then run a scan. Let us know if it finds any problems.

Re: Google Chrome cache. It looks big to me but if there are any Chrome users reading this thread would you please confirm if the cache size detected is normal? Thanks.

Will check back again tomorrow.

One last thing: When you've finished using your machine try opening an elevated command prompt and running chkdsk /r /f and type y to reboot. Be warned - the disk check will take some time.

CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"-chkdsk-_r-_f.jpg




My System SpecsSystem Spec
.
15 Apr 2015   #62
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Another thought. How about setting Ccleaner to ignore Chrome's cache just for one run and see what the cleanup time is like then?
My System SpecsSystem Spec
16 Apr 2015   #63
Itundic

Windows 7 Home Premium 64bit
 
 

I've needed the laptop all day I'm afraid, so I've had to leave the elevated command prompt ChkDsk to tonight, overnight. I've done everything else, though.

I installed these Windows Updates, firstly:
CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"-2015-04-16_142425.jpg

According to PSI, there aren't any missing patches of MS Visual C++, but I did update Adobe AIR and Flash and Java 32-bit and 64-bit.

The only thing is the MS XML Core Services 4.x, listed as out of date. Should I update it? I do have 3.x and 6.x (both 32 and 64), according to PSI.

I thought it best to list everthing Microsoft, plus Java and Chrome:
CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"-2015-04-16_184829_psi-microsoft-etc-programs.jpg

You may be correct about the suspiciously large Chrome cache and the time it takes to erase, as it took me an age to gather the same amount of files in IE11.
Analyse (ignoring all Chrome files): 21.549 secs
468 MB
20 - 30 secs to delete.
Maybe it's still slow for a basic deletion, but it would have been 30 mins if it was Chrome cache files.

I'll have to post separately about Chrome and and also the IE11 problems I have.


My System SpecsSystem Spec
.

16 Apr 2015   #64
Itundic

Windows 7 Home Premium 64bit
 
 

Re: elevated command prompt

Command Prompt doesn't appear in my "Accessories" Start Menu, so I've downloaded and extracted the Elevated_Command_Prompt.zip and pinned it to the Start Menu. It's another bizarre fault.
My System SpecsSystem Spec
16 Apr 2015   #65
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Re: Software updates:

MSXML 4 has been superceeded by MSXML 6 and as long as you have MSXML 6 installed I'd forget about that one. So your other software is all patched then. You can remove Secuina PSI or keep it and run a scan every few weeks. If you wish to remove it the best way is:

Start > Run

then type

services.msc

Stop the service (if it's running) - if it's stopped exit the window and open a command prompt then type:

sc delete “Secunia PSI Agent”

include the quotes.

Press Enter.

Then uninstall Secunia PSI via the usual method but if you kept Geek Uninstaller handy it's better to use that and let it scan for and delete any leftovers.

As for Chrome - I agree that you'd be better off getting help from someone who knows more about it and how it's cache works and possible reasons as to why it could become large.

Ccleaner performance seems fine (ignoring Chrome) so I guess it's fixed.

If I think of anything else I'll post here. Really the only other thing is to get a look at what's actully running on your machine but it's probably not really needed. If you want to download software that will scan and create a log that you can upload for examination let us know.
My System SpecsSystem Spec
16 Apr 2015   #66
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Re Command Prompt missing: I think there's a way to fix that if I can find the download. I remember a while back helping someone to fix their Accessories folder.
My System SpecsSystem Spec
16 Apr 2015   #67
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

For now just take a look here:

C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

Look in the Programs folder and see if Accessories is still there and if it is check if it looks faded.

If it's still there but faded - it means it's hidden and you just need to unhide it.
My System SpecsSystem Spec
16 Apr 2015   #68
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Restore missing command prompt.

Try this tip from Brink!

http://www.sevenforums.com/16802-post2.html
My System SpecsSystem Spec
17 Apr 2015   #69
Itundic

Windows 7 Home Premium 64bit
 
 

Command Prompt restored, thanks!

I'd love to check what's on my system, just to be sure, if you could PM me the link?

Re: CCleaner
Although I now have the 'slim' version and it seems to work fine, I think the original problems remain, though I don't want to risk checking. Uninstall the slim version, try the 'full' version and discover I can't re-install the slim.

"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them."

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I might still have the C++ problem and Winsxs folder problem, if these are indeed the causes.
My System SpecsSystem Spec
17 Apr 2015   #70
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well if System File Checker doesn't find any problems then I wouldn't worry too much about WINSXS folder. It's used to restore original copies of files and it's actually best to leave the contents of the folder alone although it is actually possible with caution to clean it up but it should in no way be the cause of your problems.

Re: C++ - there's something you can try. More later.

For now try downloading and installing this:

UVK - Ultra Virus Killer

You need the free version UVK Installer (exe)

If it won't install try the portable version instead. Ignore the name of the program - it has quite a few system repair features built in.


Once installed - right click the desktop shortcut and choose "Run as administrator" - Launch Chrome and leave it running.

You will see a button in UVK's GUI labelled "Scan and create log"

Then apply the following settings and choose the file path to save the log to your desktop.

CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"-uvk-scan-setings.jpg

Run the scan and upload the results. Thanks.


My System SpecsSystem Spec
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 CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"




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