CCleaner ccsetup504.exe: "...side-by-side configuration is incorrect"

Sent you a PM with a download link. Configure settings like this:

Two explorer.exe, One taking all of my RAM's Memory

Then run a scan. Let us know if it finds any problems.

Re: Google Chrome cache. It looks big to me but if there are any Chrome users reading this thread would you please confirm if the cache size detected is normal? Thanks.

Will check back again tomorrow.

One last thing: When you've finished using your machine try opening an elevated command prompt and running chkdsk /r /f and type y to reboot. Be warned - the disk check will take some time.

Another thought. How about setting Ccleaner to ignore Chrome's cache just for one run and see what the cleanup time is like then?

Re: Software updates:

MSXML 4 has been superceeded by MSXML 6 and as long as you have MSXML 6 installed I'd forget about that one. So your other software is all patched then. You can remove Secuina PSI or keep it and run a scan every few weeks. If you wish to remove it the best way is:

Start > Run

then type

services.msc

Stop the service (if it's running) - if it's stopped exit the window and open a command prompt then type:

sc delete “Secunia PSI Agent”

include the quotes.

Press Enter.

Then uninstall Secunia PSI via the usual method but if you kept Geek Uninstaller handy it's better to use that and let it scan for and delete any leftovers.

As for Chrome - I agree that you'd be better off getting help from someone who knows more about it and how it's cache works and possible reasons as to why it could become large.

Ccleaner performance seems fine (ignoring Chrome) so I guess it's fixed.

If I think of anything else I'll post here. Really the only other thing is to get a look at what's actully running on your machine but it's probably not really needed. If you want to download software that will scan and create a log that you can upload for examination let us know.

Re Command Prompt missing: I think there's a way to fix that if I can find the download. I remember a while back helping someone to fix their Accessories folder.

For now just take a look here:

C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

Look in the Programs folder and see if Accessories is still there and if it is check if it looks faded.

If it's still there but faded - it means it's hidden and you just need to unhide it.

Restore missing command prompt.

Try this tip from Brink!

https://www.sevenforums.com/16802-post2.html

Well if System File Checker doesn't find any problems then I wouldn't worry too much about WINSXS folder. It's used to restore original copies of files and it's actually best to leave the contents of the folder alone although it is actually possible with caution to clean it up but it should in no way be the cause of your problems.

Re: C++ - there's something you can try. More later.

For now try downloading and installing this:

UVK - Ultra Virus Killer

You need the free version UVK Installer (exe)

If it won't install try the portable version instead. Ignore the name of the program - it has quite a few system repair features built in.


Once installed - right click the desktop shortcut and choose "Run as administrator" - Launch Chrome and leave it running.

You will see a button in UVK's GUI labelled "Scan and create log"

Then apply the following settings and choose the file path to save the log to your desktop.



Run the scan and upload the results. Thanks.