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Windows 7 Pro install Quicken 2015 Problem
Am having problems with a new install of Quicken Deluxe 2015, then Quicken Home & Business 2015 on Windows 7 Pro 64bit. I just installed W 7 Pro 64 bit last week on a new build desktop, MSI MB, AMD FX8310 CPU, 8 GB Ram, etc. Had some problems installing W 7 updates, purchased Avast Service 1 yr. contract & their tech squared away the install problems. I was using Quicken Home & Business 2010 on my old DT with XP, no problems until I lost a HDD. Had loaded Q 2010 on my laptop running W 7 Home Premium 32 bit & installed the Q backup file. That worked fine but didn't need Home & Business anymore as not running a B&B or doing any water/wastewater consulting anymore. So purchased Quicken Deluxe through Costco, installed Q H& B 2010 on the new desktop, then installed the 2015 version of Deluxe over it per Quicken suggestion. When tried to personalize had trouble selecting place purchased from. When I clicked on the down arrow got a jumbled listing. I would try to click on Costco & it would move & I would get Walmart or whatever. Finally got through that but got the same kind of thing when I clicked on File, edit, help or whatever, appeared as a bunch of dots in a rectangle then choices would appear but not in the right order. Sometimes the buttons just lock. Have worked with Avast 2X without success. Worked with Quicken tech 2X & last night the tech person gave me the 2015 Quicken Home & Vision but still the same problems, couldn't choose purveyor because I just got an orange brown bar instead of a list. Put Q 2015 H&B on laptop with W7 Home Premium 32 bit & works fine! Help!
Just tried to use the snipping tool again to copy info on this forum. When I click on the tool then try to snip an area I get a blue-gray screen with the scissors showing. Am I doing something wrong or are there additional problems with my install of W 7? The Avast tech last night suggested I might just want to start over, wipe everything off the desktop including W 7 Pro & do a clean install, Suggestions?
Last edited by Barbarrosa1; 24 Apr 2015 at 10:40. Reason: Additional info