HP Total Care

enigma1944 · 08 Nov 2009

When I upgraded to W7 the HP Total Care was eliminated. Is there a way to get it again.

Thanks

dimitar · 08 Nov 2009

there is no update for hp total care in windows 7.
but if you did custom install clean with no formatting then some pieces will work....they are located in windows.old folder.
hope it helps.

gzt7d8 · 08 Nov 2009

As dimitar posted, if you did a custom install (clean install) then the program won't be carried over.

If it was an upgrade like I did, the programs did carry forward to Win 7 for me. In one case I had to reinstall the program because it would not load properly.

Here is just a few suggestions, if I understand you correctly:
Have you looked in Program Files folder to see if the directory is still there?
Did you receive a CD with the system that has the program on it to reinstall?
Lastly, go to HP and see if they can provide you a download link to get the prog.

Greg