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Windows 7: Cannot install MSE - error 0x80070643

05 May 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's what I think may the critical error...
Code:
2015-05-03 23:30:27, Error                 CSI    0000001d (F) Logged @2015/5/3:22:30:27.724 : [ml:100{50},l:98{49}]"Setting working directory to [%windir%\system32\]"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    0000001e (F) Logged @2015/5/3:22:30:27.724 : [ml:120{60},l:118{59}]"Setting Application ID to [Microsoft.Windows.RemoteDesktop]"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    0000001f (F) Logged @2015/5/3:22:30:27.740 : [ml:74{37},l:72{36}]"Failed to Save shortcut (0x80070005)"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000020@2015/5/3:22:30:27.740 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
 [
[19]"Access is denied.
"
]
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000021@2015/5/3:22:30:27.740 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
 Element:
 [561]"<shortCut xmlns="urn:schemas-microsoft-com:asm.v3" arguments="" destinationPath="$(runtime.startMenu)\Programs\Accessories" destinationName="Remote Desktop Connection.lnk" targetPath="$(runtime.system32)\mstsc.exe" iconPath="$(runtime.system32)\mstsc.exe,0" windowStyle="normal" workingDirectory="$(runtime.system32)\" description="@$(runtime.system32)\mstsc.exe,-4001" displayResource="$(runtime.system32)\mstsc.exe,4000" appID="Microsoft.Windows.RemoteDesktop" BUILD-INFO-shortCut-Element-processed-at-buildtime-for-Win8-not-runtime-like-Win7="infoMessage" />"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000046@2015/5/3:22:30:27.740 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000022@2015/5/3:22:30:27.755 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED).
[gle=0x80004005]
It looks as if the permissions on the System32 folder may be screwed.

Please open an Elevated Command Prompt, and run the following commands...

ICACLS C:\Windows
ICACLS C:\Windows\System32
ICACLS C:\Windows\winsxs


Post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.


My System SpecsSystem Spec
.
05 May 2015   #12
crypticmtd

Windows 7 Ultimate x64
 
 

Here are the results:
My System SpecsSystem Spec
11 May 2015   #13
crypticmtd

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Here's what I think may the critical error...
Code:
2015-05-03 23:30:27, Error                 CSI    0000001d (F) Logged @2015/5/3:22:30:27.724 : [ml:100{50},l:98{49}]"Setting working directory to [%windir%\system32\]"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    0000001e (F) Logged @2015/5/3:22:30:27.724 : [ml:120{60},l:118{59}]"Setting Application ID to [Microsoft.Windows.RemoteDesktop]"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    0000001f (F) Logged @2015/5/3:22:30:27.740 : [ml:74{37},l:72{36}]"Failed to Save shortcut (0x80070005)"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000020@2015/5/3:22:30:27.740 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
 [
[19]"Access is denied.
"
]
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000021@2015/5/3:22:30:27.740 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED)
 Element:
 [561]"<shortCut xmlns="urn:schemas-microsoft-com:asm.v3" arguments="" destinationPath="$(runtime.startMenu)\Programs\Accessories" destinationName="Remote Desktop Connection.lnk" targetPath="$(runtime.system32)\mstsc.exe" iconPath="$(runtime.system32)\mstsc.exe,0" windowStyle="normal" workingDirectory="$(runtime.system32)\" description="@$(runtime.system32)\mstsc.exe,-4001" displayResource="$(runtime.system32)\mstsc.exe,4000" appID="Microsoft.Windows.RemoteDesktop" BUILD-INFO-shortCut-Element-processed-at-buildtime-for-Win8-not-runtime-like-Win7="infoMessage" />"
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000046@2015/5/3:22:30:27.740 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
[gle=0x80004005]
2015-05-03 23:30:27, Error                 CSI    00000022@2015/5/3:22:30:27.755 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED).
[gle=0x80004005]
It looks as if the permissions on the System32 folder may be screwed.

Please open an Elevated Command Prompt, and run the following commands...

ICACLS C:\Windows
ICACLS C:\Windows\System32
ICACLS C:\Windows\winsxs


Post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Any chance you could continue helping?
My System SpecsSystem Spec
.

11 May 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ooops! - sorry!

back later.
My System SpecsSystem Spec
06 Jul 2015   #15
crypticmtd

Windows 7 Ultimate x64
 
 

If anyone is interested I finally fixed this. It was a problem with my permissions with my ProgramData folder; I couldn't install MSE, Skype, Microsoft office and other Microsoft software. I ran this command:
Code:
 icacls "c:\ProgramData" /T /C /grant administrators:F
and all the programs can now install fine.
My System SpecsSystem Spec
06 Jul 2015   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

By chance have you installed a anti virus program yet? The reason I ask is many infection can and will change permissions settings.

Your specs.

Quote:
Hard Drives Samsung 840 EVO 500GB | WD Caviar Blue 500GB
Internet Speed 2.5 Mbps
Antivirus --None--
Browser Google Chrome
My System SpecsSystem Spec
07 Jul 2015   #17
crypticmtd

Windows 7 Ultimate x64
 
 

I had installed and scanned my system with Malwarebytes Anti-Malware and no infections were found.
My System SpecsSystem Spec
07 Jul 2015   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well Malwarebytes does a fine job except it's not a anti virus program it's a anti malware program.
Virus and malware are two different things.

I use MSE along with Malwarebytes Premium.
Only the Premium will monitor your system active.

Can you after the repair install MSE?

After all you started out with this thread title.

Quote:
Cannot install MSE - error 0x80070643
My System SpecsSystem Spec
07 Jul 2015   #19
crypticmtd

Windows 7 Ultimate x64
 
 

I have successfully installed MSE and I am running a full scan now to check for any viruses.
My System SpecsSystem Spec
07 Jul 2015   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Very good. Let us know the results.
My System SpecsSystem Spec
Reply

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