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Windows 7: Installing iTunes 64 on Win 7 64 and synch iPhone

08 Nov 2009   #1

Windows 7, Vista, XP
Installing iTunes 64 on Win 7 64 and synch iPhone

Whew, Has this been an arduous process. I've spent the last couple of days trying to get iTunes 64 bit installed on my HP Laptop with a Turion64 cpu. I have installed the retail version of Win 7 64-bit as a clean install over Win 7 RC and then imported my previous files and settings (which I had saved from RC with Files and Settings Transfer Wizard).

After downloading iTunes 9.0.2 (latest) and installing it, it failed. Downloaded it again and tried to install and it failed. I went into Software Uninstall in the control panel and uninstalled everything from apple.

I then installed iTunes again and it worked. All of my music was present as well as my iTunes apps for the iPhone.

Now the fun begins. I connected my iPhone and iTunes said I didn't have the 64 bit software installed. Windows had recognized the device as a Windows Portable Device and thought it was a camera. iTunes recommended reloading the software. I went through this many times to no avail. Windows thought the iPhone was a camera and iTunes said it couldn't use the device because it required 64 bit software.

Now, for the fix. I don't think I needed to do all of this, but you can try as much or as little of it as you want until you get it to work. I suspect that the only thing I needed to do was to ensure that iTunes installed to the Program Files directory, not the Program Files (x86) directory. However, I digress a little.

After uninstalling all apple software again, I went into regedit and deleted (yes deleted !) anything related to Apple, iTunes, Bonjour, and Quicktime.

Then I went into the Program Files and Program Files (X86) directories and deleted any Apple, iTunes, Bonjour, and Quicktime directories.

Next step was to restart the system to ensure that all the services and devices were installed and cleaned out. I installed iTunes again this time ensuring that i changed the default install location from C:\Program Files (X86) to C:\Program Files. The install went smoothly and all of my music and apps were still there.

I connected my iPhone and it failed on installing the driver from the preconfigured locations and automatically went to the internet to find new drivers. It found them, installed and reported the the device was ready for use. I checked my devices in the Control Panel and I finally had the Apple Mobile Device USB Driver in the USB Controller section. The iPhone was listed in the Portable Devices section too.

My iPhone is now synching while I'm posting this.

My System SpecsSystem Spec


 Installing iTunes 64 on Win 7 64 and synch iPhone

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