Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Installed, but cannot call up program

15 May 2015   #1
Purgatory

home premium 32 bit
 
 
Installed, but cannot call up program

Your help appreciated Guys.
I have a program (CompuWorks Desktop Bible) - This is marked suitable for XP, Vista, Win 7.

this is installed successfully on my Win XP Laptop, and functions perfectly.
Same applies on my wifes Win 7 32bit computer - no problems.

However, on my machine (Again Win 7 32 bit) I can install this, and confirmation is received that the install has completed etc - but when I double click the program shortcut(s) icon(s) there is an instant perceptible flash but no program opening response happens.

I have used this program for some time without any problem, then one day it misfunctioned.
I have this program on both floppy disk AND on a CD direct from the manufacturer. The unusual thing about this program has always been that its presense is shown in the C Directory (not in the programs file.) This is the case also with the two Machine that operate successfully.
Your thoughts and hints would be very much appreciated.
Cheers
Purgatory


My System SpecsSystem Spec
.
15 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

You can try running as administrator (right click and select Run as Admin) or use compatibility mode. Search for it here as I am out and using my phone.
My System SpecsSystem Spec
15 May 2015   #3
Purgatory

home premium 32 bit
 
 

Thanks GokAy
Tried running as administrator, and just for an instant it tried to open (very short flash)

Then tried the various compatibility options. I just got the message "file not found"
My System SpecsSystem Spec
.

15 May 2015   #4
RolandJS

Windows 7 Professional 64-bit
 
 

My first wild guess is an antivirus or antimalware program partially intercepted either the installation, or, the calling up of the program. This happens to me from time to time, until I "educate" the overly-assertive antiWhatever to exclude folder or file.
My System SpecsSystem Spec
15 May 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

Alright try uninstalling and then installing with run as admin. Also disable AV for a minute (disconnect internet if you feel unprotected) while installing as per Roland's suggestion.
My System SpecsSystem Spec
15 May 2015   #6
Purgatory

home premium 32 bit
 
 
Installed, but cannot call up program

Thanks for the suggestions chaps -

I have uninstalled - entered into safe mode, and reinstalled (rightclicking on 'setup' and selecting run as administrator)
Same result - instant flash of program that disappears instantly. I suspect the program may be open(?) but the display is not for some reason showing(?)
My System SpecsSystem Spec
15 May 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

Only other thing I can think of would be some other component needed by the program is somehow missing. I have no idea if directx would do this or perhaps Visual C++ redistributables are missing.

From Microsoft website, download and install Visual C++ 2005, 2008, 2010, 2012 for x86 (32 bit) and see if these fix. There are service packed versions I believe but do run windows update and check for updates just to make sure after you install these. Downloads will be few megabytes. Also from Microsoft install directx 9.0c web setup.

Hope this helps!
My System SpecsSystem Spec
15 May 2015   #8
Purgatory

home premium 32 bit
 
 

Tried that - alas unsuccessful
My System SpecsSystem Spec
15 May 2015   #9
RolandJS

Windows 7 Professional 64-bit
 
 

I'm wondering if in this particular computer there is a video drive train clash, driver[s] conflict, going on.
My System SpecsSystem Spec
15 May 2015   #10
Purgatory

home premium 32 bit
 
 

Hi
now reaching areas where I become a little hazy
Any further/fuller detail would be appreciated + any diagnostic help.
Computer runs faultlessly (other than this hitch) in all regards.

Thanks every one for your ideas - keep them coming
My System SpecsSystem Spec
Reply

 Installed, but cannot call up program




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Call of Duty Advance Warfare Program lockups
First, thanks to all of you who dedicate your time and effort to educating the rest of us on what to look for and assistance in resolving these issues. I purchased Call of Duty Advanced Warfare prior to Christmas and installed. The game plays for about five min, then locks up. Steam Forums and COD...
Gaming
wanted to call it D but the system suggested I call it E
I just initialised my 1TB hard Drive (which is still empty) and wanted to call it D but the system suggested I call it E because other programs may wish to use the D that has been allocated to the Optical Drive. So I left it at E. Any particular reason why I can't go back in and change...
Hardware & Devices
Program installed in Program Files requires elevation?
I have a program that wanted to install in a document folder :mad: I have installed it in Program Files, but it requires elevation or it produces errors when running. I know I can tick the Run As ... box in the shortcut, but is there a better way, such as taking ownership of the install folder?
System Security
Can't run installed program within Program Files (x86)
Am not sure if this is the right place to ask for this problem, let me know. I gave a try to the Setup Project of VStudio 2008 to create and distribute an x86 installer of a program I develop in win7. After installing, uninstalling and executing over and over some of the features of my...
Software
Can I move an installed program?
There are a few occasions I really would have use for a program that could move an already installed piece of software to another location. For this instance i'm going to use starcraft 2 that i now would like to move over to an SSD hard drive since there's a lot of loading in-game i would like...
Software
Error: Another program is being installed
hey friends, i was trying to uninstall nokia pc suite but the process dd not finish and now everytime am trying to install the pc suite again am receiving this error 'another program is being installed. Please wait until that installation is complete, and then try installing this software again....
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App