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Windows 7: Windows Explorer Crashes When Accessing 'My Music'

17 Jun 2015   #1
PrismSpark

Windows 7 Home (64)
 
 
Windows Explorer Crashes When Accessing 'My Music'

Basically what the title says. I don't know why, but whenever I try to access my "My Music" folder, it crashes right out.
Any subfolders are fine if I plug the directory location into the address bar, but if I ever go into 'My Music', Windows Explorer will crash and restart.

Any ideas?


My System SpecsSystem Spec
.
17 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Any program that adds to explorer context menu (right click menu) that would be interfering with the Music folder/files?

You can also try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
19 Jun 2015   #3
PrismSpark

Windows 7 Home (64)
 
 

Not that I know of....
My System SpecsSystem Spec
.

19 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, try the clean startup please. Link in previous post.

By the way, I noticed you have MBAM listed as AV. It is not enough alone, please consider Microsoft Security Essentials at least. Having both will be much better.
My System SpecsSystem Spec
19 Jun 2015   #5
margrave

Size 12
 
 

Is there a desktop.ini file in your Music folder. Try deleting it.
Note:
- Access it from a DOS command window to avoid the explorer problem.
- It will be a system/hidden file.
My System SpecsSystem Spec
19 Jun 2015   #6
PrismSpark

Windows 7 Home (64)
 
 

Quote   Quote: Originally Posted by margrave View Post
Is there a desktop.ini file in your Music folder. Try deleting it.
Note:
- Access it from a DOS command window to avoid the explorer problem.
- It will be a system/hidden file.
This did the trick! Thank yeh!!!
My System SpecsSystem Spec
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 Windows Explorer Crashes When Accessing 'My Music'




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