Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Quicken 2014 & 2015 display slowness

21 Jun 2015   #1
RocketJSquirrel

Windows 7 Pro 64 bit
 
 
Quicken 2014 & 2015 display slowness

Quicken 2014 & 2015 display slowly on my Dell XPS laptop. At program startup, the Quicken window flickers, flashes, and jumps around before finally settling down. Resizing Quicken windows lags badly, with the window frame taking seconds to catch up with the mouse.

My understanding is that for QW2014, Intuit moved from a really old version of Microsoft .NET (like version 2) to a newer version (I think 4). This screwed up Quicken really badly, with all sorts of issues surfacing in addition to display slowness. (E.g., CTRL keys stop working, focus gets lost, etc.)

Not every user sees all the symptoms. Apparently, most users don't see the flickering & flashing that I see. More users see repaint slowness and focus issues.

The Quicken Community has no answer for why this has been happening for the past 2 years of Quicken versions. I wonder if anyone here on the Win7 forum might have a clue.

Hopefully, my hardware configuration will show when you click on it. My Dell has 2 graphics processors, and they both exhibit the same problem with Quicken.


My System SpecsSystem Spec
.
21 Jun 2015   #2
carwiz

Windows 7 Pro-x64
 
 

Click on the Start Orb and type dxdiag. In the search result list, click on dxdiag.exe.

After it runs (green bar disappears), click on Save Information at the bottom of the window. Save the text file to a convenient location then upload the file here.
My System SpecsSystem Spec
21 Jun 2015   #3
RocketJSquirrel

Windows 7 Pro 64 bit
 
 

Thanks for taking the time to look at this. I hope some sip from this fire hose provides a clue.


Attached Files
File Type: txt DxDiag.txt (30.6 KB, 5 views)
My System SpecsSystem Spec
.

21 Jun 2015   #4
carwiz

Windows 7 Pro-x64
 
 

You might start by updating your drivers.

Driver Version: 8.15.10.2455
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/19/2011 15:39:54, 8310272 bytes
My System SpecsSystem Spec
22 Jun 2015   #5
RocketJSquirrel

Windows 7 Pro 64 bit
 
 

That got my hopes up. Both Win7 Device Manager and the Dell site told me I had the latest (2011) Intel graphics driver. So I went to Intel and found a 2015 driver. Full of optimism, I installed it, and got no improvement in Quicken's display behavior. Old and new driver versions shown in attachments.

Remember the other contributors to this mystery: (1) Quicken post-2013 is the only program which has this problem, and (2) the same problem appears when forcing Quicken to use the Nvidia GPU, which has much more recent drivers.

Also remember that a good deal of Quicken's code is 15 years old or more. I'm certain Quicken bypasses layers of newer Windows APIs which Quicken predates.

I'm open to the idea that this could still be a driver issue, but which drivers other than graphics/video could be at play here?


Attached Images
Quicken 2014 & 2015 display slowness-oldinteldriver.png Quicken 2014 & 2015 display slowness-newinteldriver.png 
My System SpecsSystem Spec
22 Jun 2015   #6
carwiz

Windows 7 Pro-x64
 
 

There was no shortage of drivers in the DX list. Perhaps there's others that are interfering.

Use this tutorial on Clean Start/Boot on both the Services and Startup tab. If there are QB startups/services, leave those but uncheck all the rest except your antivirus (AV). You should have nothing but QB and your AV for this test.

By the way, I'm still using QuickBooks Pro from 1998. I tried a newer version about 2010 and returned it. Too much overhead. There were things running even when QB wasn't. The PC just crawled with QB installed.
My System SpecsSystem Spec
22 Jun 2015   #7
RocketJSquirrel

Windows 7 Pro 64 bit
 
 

I'm using Quicken, not QuickBooks. I'm a Quicken whiz, "super user" on their site, alpha/beta tester, phone meeting participant (across 12.5 time zones), ad nauseam. I beta test every version, and I get all the versions for free, but my production machine is still running QW2013, thanks to these .NET4-related problems introduced with QW2014.
My System SpecsSystem Spec
23 Jun 2015   #8
scr

1. Windows 7 Home Premium sp1 - 64bit 2. Windows 7 Pro sp1 - 64bit
 
 

Quote   Quote: Originally Posted by RocketJSquirrel View Post
Quicken 2014 & 2015 display slowly on my Dell XPS laptop. At program startup, the Quicken window flickers, flashes, and jumps around before finally settling down. Resizing Quicken windows lags badly, with the window frame taking seconds to catch up with the mouse.

My understanding is that for QW2014, Intuit moved from a really old version of Microsoft .NET (like version 2) to a newer version (I think 4). This screwed up Quicken really badly, with all sorts of issues surfacing in addition to display slowness. (E.g., CTRL keys stop working, focus gets lost, etc.)

Not every user sees all the symptoms. Apparently, most users don't see the flickering & flashing that I see. More users see repaint slowness and focus issues.

The Quicken Community has no answer for why this has been happening for the past 2 years of Quicken versions. I wonder if anyone here on the Win7 forum might have a clue.

Hopefully, my hardware configuration will show when you click on it. My Dell has 2 graphics processors, and they both exhibit the same problem with Quicken.
I'm running Quicken Deluxe 2015 on a new machine, noted in my system specs #2, with the same issues you describe. I also experienced these conditions on system #1 in my specs.

I've come to the conclusion that it's Quicken rather then my system.

In as much Quicken is the only game in town for this type of software and the only one my bank supports I have resolved to live with it.

If I could find something to replace it I'd start using it right now. It's unfortunate that MS Money went down as I preferred it over Quicken.
My System SpecsSystem Spec
24 Jun 2015   #9
carwiz

Windows 7 Pro-x64
 
 

Any feedback from the Clean Boot?
My System SpecsSystem Spec
24 Jun 2015   #10
RocketJSquirrel

Windows 7 Pro 64 bit
 
 

Not yet. I have to block out some time for that.
My System SpecsSystem Spec
Reply

 Quicken 2014 & 2015 display slowness




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 Pro install Quicken 2015 Problem
Am having problems with a new install of Quicken Deluxe 2015, then Quicken Home & Business 2015 on Windows 7 Pro 64bit. I just installed W 7 Pro 64 bit last week on a new build desktop, MSI MB, AMD FX8310 CPU, 8 GB Ram, etc. Had some problems installing W 7 updates, purchased Avast Service 1 yr....
Software
Volvo Ocean Race | October 2014 - July 2015
You can find daily broadcasts, my coverage won't start till late October: Volvo Ocean Race broadcast coverage announced - NBC Sports | NBC Sports Home page: Volvo Ocean Race 2014-2015 Broadcast Schedules: TV Schedule | Volvo Ocean Race 2014-2015
Chillout Room
Which is Better: AVG Free 2014 or Avast 2014?
I currently have AVG 2014, but i actually wanted to try out a new antivirus program. I wanted to know which one offers the best protection against viruses. But so far i have only been seeing mixed reviews about both programs so i came here to get a better answer from the community :)! (Note:...
System Security
search in outlook 2010 won't display 2014 emails
when using search in outlook 2010 for inbox, sent or delete, only emails from 2013 and earlier are found. I've used repair office 2010 and have re-indexed but still no 2014 emails are found. Solution?
Browsers & Mail
Extreme Slowness
Symptoms Random program freezes at completely random intervals. They don't crash, they resume functioning after a bit. Random freezing in games with soundlooping while frozen. Notable examples include TF2 and BFBC2. Frame rates are well above 60 on both. File transferring/Copying Across a...
BSOD Help and Support
Slowness problem
I've already posted a message dealing with one aspect of my problem. What's new is that I have managed to re-lay a mirror image from before the point when I thought the problem had arisen, yet the slowness is still there. So now I'm wondering if I might have a hardware problem of some kind. ...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App