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Windows 7: Remove Program - Not In Programs and Features (Add/Remove Program)

21 Apr 2016   #11
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just bookmark this link for now:

https://support.microsoft.com/en-gb/...d_uninstall/en

I wouldn't run it without:

1) Advice from someone who has used the fix
2) A system image backup

EDIT: Okay - forget that. It only works on products that use Windows Installer. Irfanview is not one of those.

More info: https://blogs.msdn.microsoft.com/ast...shooting-tool/


My System SpecsSystem Spec
.
21 Apr 2016   #12
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Suggest:

Check registry for uninstall entry here:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IrfanView

The uninstall string value in the right pane should be:

"C:\Program Files (x86)\IrfanView\iv_uninstall.exe"

Can you confirm?

Also for your consideration. You might need to resort to a third party program uninstaller. If you don't like Revo you can try GeekUninstaller. It's portable so runs without installation. Maybe it will detect Irfanview. It it does show Irfanview it is possible to select the "Forced Removal" option.
Remove Program - Not In Programs and Features (Add/Remove Program)-geek-uninstaller-1.jpg
Remove Program - Not In Programs and Features (Add/Remove Program)-geek-uninstaller-2.jpg


My System SpecsSystem Spec
21 Apr 2016   #13
baumgrenze

Win 7 Pro 64
 
 

Thank you, Roy, for the suggestion.

The concept of 'unregistering' a application is foreign to me.

How do I do this?

thanks

baumgrenze
My System SpecsSystem Spec
.

21 Apr 2016   #14
baumgrenze

Win 7 Pro 64
 
 

Quote   Quote: Originally Posted by Callender View Post
RE: the i_view32.ini file.

I don't see any problem there. It just contains a few settings. However mine is different but I'm not using the same version. Recent files and saves are obscured with asterisks by me.

Code:
[Language]
DLL=ENGLISH
Lang=English
[Toolbar]
Skin=Grosberg_24.png
Size=24
Flag=1048559
[WinPosition]
xKoord=0
yKoord=0
Width=662
Height=123
Maximized=0
[Open]
OpenDir=C:\Portable Apps\SlimBrowser\SlimBrowser\html\newtab\images\
ViewMode=28747
OpenIndex=2
[Resize]
ResampleFilter=5
ResizeAspectRatio=1
UseResample=1
Sharpen=1
PercUsed=1
ResizeAutoDPI=1
DPI=72
Unit=0
FastResampleDown=1
ResampleGamma=1
[Thumbnails]
MRUD1=D:\Desktop Aug 2015\***\
MRUD2=C:\Users\Chris\Desktop\*****\
MRUD3=C:\Users\Chris\Desktop\Toolbox\
MRUD4=C:\Users\Chris\Desktop\***\
MRUD5=C:\Users\Chris\Desktop\***
MRUD6=C:\Users\Chris\Desktop\***\
MRUD7=C:\Users\Chris\Desktop\***\
MRUD8=K:\RECOVERED\
MRUD9=C:\Users\Chris\Documents\
MRUD10=N:\***\
MRUD11=N:\***\
MRUD12=N:\***\
MRUD13=C:\Users\Chris\Pictures\
MRUD14=C:\Users\Chris\Pictures\****\
MRUD15=C:\Users\Chris\Pictures\Images\
MRUD16=C:\Users\Chris\Pictures\LifeFrame\
MRUD17=C:\Users\Chris\Pictures\New Folder\
MRUD18=C:\Users\Chris\Pictures\Test\
MRUD19=C:\Users\Chris\Desktop\
MRUD20=C:\Users\Chris\Desktop\****\
MRUD21=C:\Users\Chris\Desktop\*****
MRUD22=C:\Users\Chris\Desktop\New folder\
MRUD23=C:\Users\Chris\Desktop\
MRUD24=C:\Users\Chris\Desktop\
MRUD25=C:\Users\Chris\Desktop\
MRUD26=C:\Users\Chris\Desktop\
MRUD27=C:\Users\Chris\Desktop\*****\
MRUD28=C:\Users\Chris\Desktop\*****\
MRUD29=C:\Users\Chris\Desktop\*****\
MRUD30=C:\Users\Chris\Desktop\*****\
Enlarge=0
Tooltip=1
Text=$D$F $X|$W x $H pixels|$B bpp|$S|$T|$E36867
Scroll=0

etc,
EDIT: You find the file by copying and pasting the following into Explorer address bar or Start> Run Dialog box:

%Userprofile%\Appdata\Roaming\IrfanView

or

%APPDATA%\IrfanView

Open the file with your text editor.
Thanks for the 'firehose' I copied mine into a Word document to compare with yours. Mine runs 7+ pages and yours 8+ so they are different, but perhaps that it to be expected. I tried to follow your example and **** where you did.

Here's what I found:

full text:

[Language]
DLL=ENGLISH
Lang=English
[Toolbar]
Skin=Grosberg_24.png
Size=24
[WinPosition]
xKoord=-7
yKoord=-7
Width=650
Height=768
Maximized=1
Effects=224,186,619,391,0;
FileRename=456,379,368,171,0;
EnhColors=390,240,499,449,0;
EXIF=741,236,516,692,0;
[Open]
OpenDir=D:\MyImageFiles\MyImageDocuments\Computer\IrfanViewProb0416\
ViewMode=28747
OpenIndex=2
[Effects]
Sharpen=99
Filter=9
JPGTrans=3
JPGTransExifDate=1
JPGTransDate=0
JPGTransOpt=1
JPGTransPerfect=0
JPGTransExifThumb=0
JPGTransDPI=0
JPGTransDPIValX=0
JPGTransDPIValY=0
JPGTransJFIF=0
JPGTransMarker=0
JPGTransMarkerC=1
JPGTransMarkerE=1
JPGTransMarkerI=1
JPGTransMarkerA=1
AutoCropTol=0
ColorDialogCustom=0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0;
ReplaceColorOld=9694363
ReplaceColorNew=255
ReplaceColorTol=0
RotateDegrees=-1.00
RotateColor=0
RotateOldCanvas=0
RotateOldImage=0
JPGTransProgress=0
[RecentFiles]
File0=D:\MyImageFiles\MyImageDocuments\Computer\IrfanViewProb0416\WinExplorerIView_x86Path.jpg
File1=D:\MyImageFiles\MyPictures****
File2=D:\MyImageFiles\MyPictures****
File3=D:\MyImageFiles\MyPictures****
File4=D:\MyImageFiles\MyPictures****
File5=D:\MyImageFiles\MyPictures****
File6=D:\MyImageFiles\MyPictures****
File7=D:\MyImageFiles\MyPictures****.JPG
File8=D:\MyImageFiles\MyPictures****.JPG
File9=D:\MyImageFiles\MyPictures\****.JPG
File10=D:\MyImageFiles\MyPictures****.JPG
File11=D:\MyImageFiles\MyPictures****.JPG
File12=D:\MyImageFiles\MyPictures****.jpg
File13=D:\AudioFiles\AfonskyChoir****.mp3
File14=D:\MyImageFiles\MyPictures****.jpg
[MRUD]
Dir2=D:\MyImageFiles\MyPictures\***
Dir3=D:\AudioFiles\AfonskyChoir\****
Dir4=D:\AudioFiles\****\
Dir5=D:\MyImageFiles\MyPictures\****
Dir6=D:\MyImageFiles\MyPictures\****
Dir7=D:\MyImageFiles\MyPictures\****
Dir8=D:\MyImageFiles\MyPictures\****
Dir9=D:\MyImageFiles\MyPictures\****
Dir10=D:\Pictures\MyImageFiles\****
Dir11=D:\MyImageFiles\MyPictures\****
Dir12=D:\MyImageFiles\MyImageDocuments\****
Dir13=D:\MyImageFiles\MyPictures\****
Dir14=D:\Pictures\MyImageFiles\MyPictures****
Dir15=D:\MyImageFiles\MyPictures\****
Dir16=D:\MyImageFiles\MyPictures\****
Dir17=D:\MyImageFiles\MyImageDocuments\****
Dir18=D:\MyImageFiles\MyPictures\****
Dir19=D:\MyImageFiles\MyImageDocuments\****
Dir20=D:\MyImageFiles\MyImageDocuments\****
Dir1=D:\MyImageFiles\MyImageDocuments\****\
SaveDir2=D:\MyImageFiles\MyPictures****
SaveDir3=D:\MyImageFiles\MyPictures\****
SaveDir4=D:\MyImageFiles\MyPictures\****
SaveDir5=D:\MyImageFiles\MyImageDocuments****
SaveDir6=D:\MyImageFiles\MyImageDocuments****
SaveDir7=
SaveDir8=D:\MyImageFiles\MyPictures\****
SaveDir9=D:\MyImageFiles\MyImage****
SaveDir10=D:\MyImageFiles\MyImageDocuments\****
SaveDir11=D:\My Documents\MineNotes\****
SaveDir12=
SaveDir13=D:\MyImageFiles\MyImageDocuments\****
SaveDir14=
SaveDir15=D:\MyImageFiles\MyImageDocuments\****
SaveDir16=D:\MyImageFiles\MyImageDocuments\****
SaveDir17=
SaveDir18=D:\My Documents\Computer\****
SaveDir19=
SaveDir20=
SaveDir1=D:\MyImageFiles\MyImageDocuments****\
[Resize]
ResampleFilter=5
FastResampleDown=0
ResampleGamma=1
ResizeAspectRatio=1
UseResample=1
Sharpen=1
PercUsed=0
ResizeAutoDPI=0
DPI=297
Unit=2
[Print]
AutoRotate=0
Option=4
Left=0.00
Top=0.00
Inches=1
ScaleX=0.96
ScaleY=0.98
Centered=0
Copies=1
Head=0
HeadTxt=
Collate=1
Foot=0
FootTxt=
FontParam=-13|0|0|0|400|0|0|0|0|1|2|4|49|
Font=Courier
Printer=Canon iP4700 series
Orient=2
Size=120
Src=7
Color=2
Duplex=1
SizeTxt=4"x6" 10x15cm
AlwaysDefPrinter=0
Borderless=1
[JPEG]
Save Quality=100
Save Progressive=0
Save Grayscale=0
NoSampling=0
KeepExif=1
KeepXmp=1
KeepCom=1
KeepIptc=1
KeepQuality=0
ExifOrient=1
SetSize=0
FileSize=65.00
[MultiGIF]
Transparency=0
SaveInterlaced=1
UsePalette=2
SaveTransparent=0
[Save]
ViewMode=28751
SaveExtension=jpg
SaveDir=D:\MyImageFiles\MyImageDocuments\House\
SaveOldDate=1
[Thumbnails]
MRUD1=D:\MyImageFiles\MyPictures\****
MRUD2=D:\MyImageFiles\MyPictures\****
MRUD3=D:\AudioFiles\****
MRUD4=D:\MyImageFiles\MyPictures\****\
MRUD5=D:\MyImageFiles\MyPictures\****
MRUD6=D:\Pictures\MyImageFiles\MyPictures****
MRUD7=D:\Pictures\MyImageFiles\MyPictures\****
MRUD8=D:\Pictures\MyImageFiles\MyPictures\_****
MRUD9=D:\Pictures\MyImageFiles\MyPictures\_****\
MRUD10=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD11=D:\Pictures\MyImageFiles\MyPictures\_****\
MRUD12=D:\Pictures\MyImageFiles\MyPictures\__****\
MRUD13=D:\Pictures\MyImageFiles\MyPictures\__****\
MRUD14=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD15=D:\Pictures\MyImageFiles\MyPictures\_****
MRUD16=D:\Pictures\MyImageFiles\MyPictures\_****
MRUD17=D:\Pictures\MyImageFiles\MyPictures\__****\
MRUD18=D:\Pictures\MyImageFiles\MyPictures\_****
MRUD19=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD20=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD21=D:\Pictures\MyImageFiles\MyPictures\_****
MRUD22=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD23=D:\Pictures\MyImageFiles\MyPictures\_****\
MRUD24=D:\Pictures\MyImageFiles\MyPictures\__****\
MRUD25=D:\Pictures\MyImageFiles\MyPictures\__****
MRUD26=D:\MyImageFiles\MyPictures\__****
MRUD27=D:\MyImageFiles\
MRUD28=D:\MyImageFiles\MyPictures\__****
MRUD29=D:\MyImageFiles\MyPictures\__****
MRUD30=H:\DCIM\****\
Enlarge=0
Tooltip=1
Text=$D$F $X|$W x $H pixels|$B bpp|$S|$T|$E36867
Scroll=0
UseResample=1
PaintBorders=0
ThumbSize=5
ThumbW=150,150
BackColor=12632256
BackgroundColor=12632256
ExifThumb=1
MRUDs=30
TrueColWarning=1
FullSort=1
ShowShell=1
ESCExit=0
[Others]
Test=1
StartOption=0
StartFolder=
OneInstance=0
ESCThumbs=1
ESCExit=0
SaveChanges=0
LoopCurDir=0
BeepOnLoop=1
JumpOnPageKey=0
UseUndo=1
PasteSel=0
SpecialPasteFit=1
PaletteNearest=1
UseMRUDs=1
UseMRUFs=1
SaveSlideDir=1
SaveBatchDir=0
ExternalViewer=C:\Program Files (x86)\Adobe\Photoshop Elements 6.0\Photoshop Elements 6.0.exe
ExternalViewer2=
ExternalViewer3=C:\Program Files (x86)\IrfanView\i_view32.exe
ShortExtViewer=0
ExtViewerFullLine=1
PropPage=10
FileSortOrder=1
UseFSDither=1
DecrQuality=0
Grayscale=0
[Viewing]
FullScreen=0
ViewAll=1
ShowHiddenFiles=1
MultipageScroll=1
GridSize=75
SelColor=-1
FitWindowOption=2
[Edit]
CutColor=0
EnhColorsSave=0
CustSelX=0
CustSelY=0
CustSelW=90.00
CustSelH=180.00
CustUnit=0
CustRatio=9
CustRatioEdit=1.0000
ColorDialogCustom=0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0;
[TXT]
TXTFileFont=0
TXTFileFontColor=0
TXTFileBackColor=16777215
[EXIF]
xPos=741
yPos=235
[Copy-Move]
CopyDir1=D:\MyImageFiles\****
CopyDir2=C:\TEMP
CopyDir3=C:\TEMP
CopyDir4=C:\TEMP
CopyDir5=C:\TEMP
CopyDir6=C:\TEMP
CopyDir7=C:\TEMP
CopyDir8=C:\TEMP
CopyDir9=C:\TEMP
CopyDir10=C:\TEMP
CopyDir11=C:\TEMP
CopyDir12=C:\TEMP
CopyDir13=C:\TEMP
CopyDir14=C:\TEMP
CopyReplace=1
DefaultCopy=1
[ContactSheet]
FontColor=65280
FontParam=-13|0|0|0|400|0|0|0|0|1|2|4|49|
Font=Courier
BackColor=16777215
Width=1024.00
Height=768.00
Units=0
DPI=72
Orient=1
Columns=3
Rows=3
HMargin=5
VMargin=10
HSpacing=5
VSpacing=20
Enlarge=0
Output=0
SaveFolder=C:\Users\JOHNBA~1\AppData\Local\Temp\
SaveExt=jpg
FileNames=1
FileText=$F
HeadText=
FootText=$M
[Slideshow]
StartIndex=0
AutoDelay=5.000
RandomDelay=5.000
SuppressErrors=1
SaveIndex=0
Loop=0
ShowFilename=1
LoopAudio=1
HideCursor=0
Advancement=1
PlayInWindow=0
WindowX=0
WindowY=0
WindowW=800
WindowH=600
Center=1
StopAndClose=0
Text=$D$F $X
[IPTC]
KeepOrgDate=1
UnicodeSet=1
UnicodeGet=1
ReplaceEmpty=0
SkipEmpty=0
Append=0
SaveTab=0
[Paint]
ACUP61
arrowSettings=14000000140000000001000029
bgBrush=00000000ffffff0000000000fd
bgPen=0000010001000000000000000000000002
currentTool=1002
extendedHelp=1
fgBrush=00000000ff00000000000000ff
fgPen=0000010001000000000000000000000002
fillFlag=0
MUItem0_DefaultUnit=1
MUItem1_DefaultUnit=2
MUItem2_DefaultUnit=3
MUItem3_BaseUnit=1
MUItem3_Coefficient=0.0393701
MUItem3_Name=millimeter
MUItem3_Symbol=mm
TBMagnLimit=16
TBMagnOffset=0
TBMagnState=NotMagnetized
TBXPos=1221
TBYPos=65
threshold=30
[Capture]
Window=4
Rect=0,0,640,480;
IncludeCursor=1
VScroll=0
UseTimer=0
UseMax=0
MaxShots=99
CaptureTimer=600.0
HotKey=634
Result=1
CaptureExtension=jpg
SavePath=C:\Users\JOHNBA~1\AppData\Local\Temp\
SaveName=capture_###_$U(%d%m%Y_%H%M%S)
[MoviePlayer]
OpenIndex=0
UseMPlayer=1
VideoSize=100
VideoLoop=0
OpenDir=C:\

I then pasted yours and mine side-by-side in 2 columns in Excel and adjusted the first column width to make it readable. The two appear to be identical in structure. What does this teach us?

thanks

baumgrenze
My System SpecsSystem Spec
21 Apr 2016   #15
baumgrenze

Win 7 Pro 64
 
 
I Don't Find an Entry?

Thank you once again, Callender,

I ran 'regedit' from 'Start' and followed the path you suggest below. I do not find IrfanView as a program listed in this display. It starts with what appear to be "Patch Files." The first entry starts "[00030409-7BE1-etc" and under the "I" entries all I find are:

IE40
IE4Data
IE5BAKEX
IEData

I scrolled up carefully and did screen dumps of what I saw. Then I backed out carefully, closing each branch with a '-' to be as careful as I could not to make a greater mess of things.

What do you suggest next?

thanks

baumgrenze

Quote   Quote: Originally Posted by Callender View Post
Suggest:

Check registry for uninstall entry here:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IrfanView

The uninstall string value in the right pane should be:

"C:\Program Files (x86)\IrfanView\iv_uninstall.exe"

Can you confirm?

Also for your consideration. You might need to resort to a third party program uninstaller. If you don't like Revo you can try GeekUninstaller. It's portable so runs without installation. Maybe it will detect Irfanview. It it does show Irfanview it is possible to select the "Forced Removal" option.
Attachment 385472
Attachment 385473
My System SpecsSystem Spec
21 Apr 2016   #16
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well you should have the following:
Remove Program - Not In Programs and Features (Add/Remove Program)-irfanview.jpg
As that key appears to be missing I wonder if you ran any types of registry cleaner or system optimization tools recently?

It would appear that registry entries may not exist even though files are present.

What I would do personally is make a system image backup then attempt to reinstall Irfanvew.

The next option would involve attempting to delete Irfanview files. I can give you a list of file locations. T suspect that you might get an error like "Windows cannot find this file/ folder" or similar. There are ways to force delete directories.

Did you get round to running the full disk check?

chkdsk /f /r


My System SpecsSystem Spec
21 Apr 2016   #17
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

If you like I can test a forced removal of Irfanview on my machine using Geek Uninstaller.

EDIT: Re your Irfanview .ini file. I don't see any problem there. It just contains settings and prefernces. It's nothing to do with install/ uninstall.
My System SpecsSystem Spec
22 Apr 2016   #18
baumgrenze

Win 7 Pro 64
 
 

Callender,

Thanks for these last 2 replies. I may not get much done tomorrow. We host a dinner group and other duties may call.

If I ran a registry cleaner and/or system optimizer it was not my intention to do so. I don't think that was the problem.

I can't recall if I said it in this thread, but the problem started when I downloaded the x64 version of IrfanView from the CNET server on 4/16/16. I do not believe that it is on my system at all any more. At least i see no traces of it. Perhaps I should just run another (on-top) installation of the 32bit version so that I can make it my default application for images and audio files. It seems to work. It is only troubling that uninstalling it does not really remove it.

How can Windows find and run the application executable file but not find the removal executable when both are next to each other in the same folder. That puzzles me.

No, I've not done the full disk check. My last one was an involuntary one, long enough ago so that it is time out of mind (which is apparently getting to be a shorter period with each passing year.) I recall it was messy and disconcerting with lots of 'lost bits and pieces' in the process.

I'm one of those 'awful procrastinators' who has never mastered the art of 'image backups.' The same 'condition' is the primary reason for not installing Win10.

Now is bedtime, so I've procrastinated until at least tomorrow.

thanks

John
My System SpecsSystem Spec
22 Apr 2016   #19
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE: Disk Check. I run it one per week usually especially after installing or removing various softwares.

RE: Irfanview 64bit. I have installed the 64bit version in the past but only after first removing the 32bit version. Possibly this could be where the problem lies.

Suggest running the installer for the 64bit version then rebooting. Then attempt removal but I have to say that Control Panel > Add Remove Programs doesn't always do a good job. It's better to use something else. Also for some programs you get better results if you hunt down running processes, services and drivers that were installed by the program and stop them before attempting removal. I don't think Irfanview falls under the category of programs that leave stuff running in the background but it does install shell extensions that integrate with Explorer.

Anyway if the 64bit version install and subsequent uninstall works - do the same again with the 32bit version.

You might be interested in reading this thread:

New Irfanview now available in 64 bit version

If you don't want to read it all it basically shows how another member had problems with Irfanview after switching versions.

Quote   Quote: Originally Posted by lehnerus2000 View Post
I was forced to reimage my PC due to the carnage KB3102810 caused when I uninstalled it (I lost my "Hidden Updates" list and "Programs and Features" was totally screwed up too).
As a result, I had to reinstall a stack of program updates including IrfanView v4.40 64 bit.There must have been remnants of the old 32 bit version of IrfanView left on my machine the last time I tried to install the 64 bit version.
My System SpecsSystem Spec
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