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Windows 7: application hang 1002

09 Aug 2016   #1
modelcars87

Ohio
 
 
application hang 1002

one of our users is having some lockups when using ibm notes. i checked event viewer and see some application hang errors:


The program notes2.exe version 3.4.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 9204
Start Time: 01d1e991b74fb1d4
Termination Time: 0
Application Path: C:\Program Files (x86)\IBM\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_9.0.1.20131002-1404\win32\x86\notes2.exe
Report Id: 91d7561c-559c-11e6-8d63-f8bc125ec2f1

any suggestions on what we can check?


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 application hang 1002




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