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Windows 7: APPCRASH (KERNELBASE.dll)

02 Sep 2016   #1
Dheadshot

Windows 7
 
 
APPCRASH (KERNELBASE.dll)

Bonjour, j'éprouve des problèmes concernant ce APPCRASH dans 2 de mes logicels.

Premier application : (L'instalateur de Microsoft Word 2010)

Problem Event Name: APPCRASH
Application Name: microsoft-office-2010_1342351887.exe
Application Version: 0.0.0.0
Application Timestamp: 2a425e19
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23455
Fault Module Timestamp: 573a5509
Exception Code: 0eedfade
Exception Offset: 0000c54f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3084
Additional Information 1: 806d
Additional Information 2: 806db872b0de1cbb9b3815715afd5306
Additional Information 3: 993e
Additional Information 4: 993e0ab9dfeebda6a7dca462653c14e4

Logiciel #2: Corel Video Studio x4:

Problem signature:
Problem Event Name: APPCRASH
Application Name: vstudio.exe
Application Version: 14.0.0.0
Application Timestamp: 5149cd1e
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23455
Fault Module Timestamp: 573a5509
Exception Code: c06d007e
Exception Offset: 0000c54f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3084
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

J'ai essayé de suivre quelque étapes sur un site de solution mais le problèmes persistes, j'ai rentré la commande:regsvr32 /u KernelBase.dll pour désinscrire le fichier et cette erreur m'apparait : The module "KernelBase.dll was loaded but the entry point DLLRegisterServer was not found. Maintenant je ne sais plus quoi faire et j'ai besoin de Word 2010 pour des travaux.


My System SpecsSystem Spec
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03 Sep 2016   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Nous voudrions aider, mais pouvez-vous decrire la probleme en Anglais, si vous plait? Pas beaucoup parlent français ici.
Je suis désolé.



(Translation for Moderators:

"We would like to help, but could you describe the problem in English, please? Not many speak French here. I'm sorry.")
My System SpecsSystem Spec
03 Sep 2016   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

http://www.sevenforums.com/misc.php?do=showrules

Quote:
12) This is an English based site. Please only post in English, or provide an English translation in your posts.

My System SpecsSystem Spec
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 APPCRASH (KERNELBASE.dll)




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