Itunes doesnt recognize ipod

Uber Philf · 23 Nov 2009

Have you formatted the iPod within Windows at any stage?

green98ls · 23 Nov 2009

yeah I haven't had any issues with it so far. im running iTunes 9.0.2 for Windows (64 Bit) downloaded from here.

did you uninstall anything that was installed with iTunes? (apple mobile device, bonjuor, update manager)

cgrox · 23 Nov 2009

Uber - No I have not formatted the ipod. do you think i need to do that? i would lose all my data though right? as of right now i do not have my ipod backed up to a library anywhere.

green - I d/l from the same place. did you select the 64 bit option? and did you just let it d/l automatically to the programs folder? i noticed in windows 7 there are 2 programs files folders (one called programs and the other is programs x86) itunes installed files to both of these. also is your mobile apple device driver 6.0.9999.45? i researched this online and it seems to be a 32bit driver, but if it works for you then...??? im curious which folder itunes installed yours in?

thanks guys.

green98ls · 23 Nov 2009

i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this

cgrox · 23 Nov 2009

thanks green,

yep, tried that too. our setup looks and sounds the same as well. driver versions and all. going crazy trying to decipher this problem. i just dont get it. hmmmmm. keep the suggestions coming though, really appreciate it.

Uber Philf · 24 Nov 2009

cgrox said:

Uber - No I have not formatted the ipod. do you think i need to do that? i would lose all my data though right? as of right now i do not have my ipod backed up to a library anywhere.

green - I d/l from the same place. did you select the 64 bit option? and did you just let it d/l automatically to the programs folder? i noticed in windows 7 there are 2 programs files folders (one called programs and the other is programs x86) itunes installed files to both of these. also is your mobile apple device driver 6.0.9999.45? i researched this online and it seems to be a 32bit driver, but if it works for you then...??? im curious which folder itunes installed yours in?

thanks guys.

I know you SHOULDN'T format it within windows, because it erases all the ipod firmware too.

cgrox · 24 Nov 2009

Is it possible that I need to update my ipod firmware??? I havent ever done anything like that over the years (still the original version 1.0.2). Could this be the problem & would an update wipe my ipod out???

thanks

Uber Philf · 24 Nov 2009

LOL, tbh, i haven't done an update in a while either, i dunno if it clears everything, i think it does tho, so do a backup, and see if a firmware update will sort you out.

Adrian · 24 Nov 2009

green98ls said:

i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this

You are missing the usb driver "APPLE MOBILE DEVICE" all windows sees is a disk drive!

green98ls · 25 Nov 2009

Adrian said:

green98ls said:

i downloaded the 64 bit version. it installed in Program Files and Program Files(x86). iTunes actually runs as a 32 bit app though, I think it's just 64 bit compatible

I couldn't find the mobile apple device driver version, just teh driver under disk drives

Did you try restarting the apple mobile device service? Check this

You are missing the usb driver "APPLE MOBILE DEVICE" all windows sees is a disk drive!

iTunes works just fine with my ipod though.

I used the default install and then uninstalled the bonjour service.