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Windows 7: Windows Live Messenger crash/lock-up

26 Nov 2009   #1
LuzTeTT

Windows 8 Pro x64
 
 
Windows Live Messenger crash/lock-up

The issue is as follows:

If the network connection is cut while Windows Live Messenger (With Messenger Plus! and A-Patch installed) is running, it will lock-up. Any open chat conversations will be frozen, and all data (chat log history in current open windows, etc) is lost. There is no way to recover.

I'm running Windows Live Messenger 8089 and Plus! 14.0.0726, and the machine details is below.

My Plus! scripts are as follows:
Display Picture Changer 1.3
Fetch 2.0.1
Idle Liar 1.1
IPGet

If anyone is able to re-create the issue or knows a fix, please let me know. Thanks in advance.


My System SpecsSystem Spec
.

26 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LuzTeTT View Post
The issue is as follows:

If the network connection is cut while Windows Live Messenger (With Messenger Plus! and A-Patch installed) is running, it will lock-up. Any open chat conversations will be frozen, and all data (chat log history in current open windows, etc) is lost. There is no way to recover.

I'm running Windows Live Messenger 8089 and Plus! 14.0.0726, and the machine details is below.

My Plus! scripts are as follows:
Display Picture Changer 1.3
Fetch 2.0.1
Idle Liar 1.1
IPGet

If anyone is able to re-create the issue or knows a fix, please let me know. Thanks in advance.
what does it say in event manager about it? type event viewer in search>windows logs>applications. look for errors with app hang, app crash, and anything else that relates to the problem. when you find them note the event ID and source codes and let us know what they are.


Let us know if you need help with that


Kenn J++
My System SpecsSystem Spec
26 Nov 2009   #3
LuzTeTT

Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LuzTeTT View Post
The issue is as follows:

If the network connection is cut while Windows Live Messenger (With Messenger Plus! and A-Patch installed) is running, it will lock-up. Any open chat conversations will be frozen, and all data (chat log history in current open windows, etc) is lost. There is no way to recover.

I'm running Windows Live Messenger 8089 and Plus! 14.0.0726, and the machine details is below.

My Plus! scripts are as follows:
Display Picture Changer 1.3
Fetch 2.0.1
Idle Liar 1.1
IPGet

If anyone is able to re-create the issue or knows a fix, please let me know. Thanks in advance.
what does it say in event manager about it? type event viewer in search>windows logs>applications. look for errors with app hang, app crash, and anything else that relates to the problem. when you find them note the event ID and source codes and let us know what they are.


Let us know if you need help with that


Kenn J++
Doesn't seem to be logged, unfortunately. There's no hangs or crashes for msnmsgr.exe for months.
My System SpecsSystem Spec
.


26 Nov 2009   #4
Qdos

 

Would it be fair comment to suggest your plugin software may be to blame, the one which patches Messenger to strip out adverts and alter nudge delays etc has been known to cause strange behaviour.
My System SpecsSystem Spec
27 Nov 2009   #5
danny6514

Windows 7 RTM (64bit)
 
 

I'm experiencing the same problem. I even reformatted my laptop TWICE (clean) and installed ONLY firefox and windows live messenger. Samething, after a few days of usage it starts to freeze up, a few seconds each time. As it doesn't crash, nothing is recorded. This problem is discussed here, but still no solution (disregard the title, because people are still getting the problem in RTM): Windows Live Messenger 2009 is slow with Windows 7 RC
My System SpecsSystem Spec
27 Nov 2009   #6
Uber Philf

W7 RTM Ultimate x64
 
 

Have a shot at uninstalling Plus! and A-patch, and see how it goes.
My System SpecsSystem Spec
27 Nov 2009   #7
LuzTeTT

Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by danny6514 View Post
I'm experiencing the same problem. I even reformatted my laptop TWICE (clean) and installed ONLY firefox and windows live messenger. Samething, after a few days of usage it starts to freeze up, a few seconds each time. As it doesn't crash, nothing is recorded. This problem is discussed here, but still no solution (disregard the title, because people are still getting the problem in RTM): Windows Live Messenger 2009 is slow with Windows 7 RC
It doesn't run slow for me and it doesn't crash or freeze up unless what I mentioned happens. I'll give uninstalling Messenger Plus! and A-Patch a try but I don't think it'll make a difference.
My System SpecsSystem Spec
28 Nov 2009   #8
danny6514

Windows 7 RTM (64bit)
 
 

Okay, after numerous experiments, I've come to isolate the problem to compatibility issues.

Scenario 1:
Messenger WITHOUT Messenger Plus and WITH vista compatibility fix
Result: Freezes

Scenario 2:
Messenger WITH Messenger Plus and WITH vista compatibility fix
Result: Freezes

Scenario 3:
Messenger WITH Messenger Plus and WITHOUT vista compatibility fix
Result: WORKS!

How come no one else is experiencing this...
My System SpecsSystem Spec
29 Nov 2009   #9
LuzTeTT

Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by danny6514 View Post
Okay, after numerous experiments, I've come to isolate the problem to compatibility issues.

Scenario 1:
Messenger WITHOUT Messenger Plus and WITH vista compatibility fix
Result: Freezes

Scenario 2:
Messenger WITH Messenger Plus and WITH vista compatibility fix
Result: Freezes

Scenario 3:
Messenger WITH Messenger Plus and WITHOUT vista compatibility fix
Result: WORKS!

How come no one else is experiencing this...
Oh, so that's why that's happening? But I can't get it to show an icon in the tray without compatibility for Vista. That's a shame, but I suppose I'll experiment.
My System SpecsSystem Spec
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 Windows Live Messenger crash/lock-up




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