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Windows 7: Hotspot shield problem

28 Nov 2009   #1
GlobesStudios

Windows 7 Ultimate x64
 
 
Hotspot shield problem

i'm running windows 7 64 bit. and when i try to run the program Hotspot shield i get the following error: what to do?




Attached Images
 
My System SpecsSystem Spec
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28 Nov 2009   #2
Kari

Microsoft Community Contributor Award Recipient

 

I'm using HotSpot Shield on a x64 system, never seen that dialog.

Maybe you should try to uninstall it, then download the latest version here and reinstall. After reinstall it sits nicely in the notification area. You can connect, disconnect or go to properties by right clickng the notification icon and choosing an option.

Kari



HotSpot Shield disconnected:

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Size:  15.1 KB

HotSpot Shield connecting:

Name:  HSS2.PNG
Views: 3705
Size:  15.3 KB

HotSpot Shield connected:

Name:  HSS3.PNG
Views: 3706
Size:  15.3 KB


My System SpecsSystem Spec
28 Nov 2009   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by GlobesStudios View Post
i'm running windows 7 64 bit. and when i try to run the program Hotspot shield i get the following error: what to do?
Hi GS and welcome

can you tell us the exact file nema including its extension (ie hotspot.exe) thanks


Kenn J++
My System SpecsSystem Spec
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28 Nov 2009   #4
GlobesStudios

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by GlobesStudios View Post
i'm running windows 7 64 bit. and when i try to run the program Hotspot shield i get the following error: what to do?
Hi GS and welcome

can you tell us the exact file nema including its extension (ie hotspot.exe) thanks


Kenn J++
openvpntray.exe
My System SpecsSystem Spec
28 Nov 2009   #5
GlobesStudios

Windows 7 Ultimate x64
 
 

sorry for the double.. but nowone has answered for like 5 hours
My System SpecsSystem Spec
28 Nov 2009   #6
Kari

Microsoft Community Contributor Award Recipient

 

I can not reproduce your error, how much I try.

Did you do as I told you? Download the latest version and reinstall it. There's no need to start HotSpot Shield manually, it installs itself to your notification area.

If you install it correctly, you don't have to worry about this kind of errors. Remember to allow installation of HSS Network Adapter, if asked:

Name:  HSS.PNG
Views: 93
Size:  33.9 KB

If you just hit Enter when this dialog appears, it is not installed because default choice is Don't Install.

Then simply right click the icon in notification area and choose Connect when you want to hide your IP.

Kari


My System SpecsSystem Spec
28 Nov 2009   #7
GlobesStudios

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kari View Post
I can not reproduce your error, how much I try.

Did you do as I told you? Download the latest version and reinstall it. There's no need to start HotSpot Shield manually, it installs itself to your notification area.

If you install it correctly, you don't have to worry about this kind of errors. Remember to allow installation of HSS Network Adapter, if asked:

Attachment 39129

If you just hit Enter when this dialog appears, it is not installed because default choice is Don't Install.

Then simply right click the icon in notification area and choose Connect when you want to hide your IP.

Kari
i did all you said, when i right click and press connect it shows that error, i also notice that if i open up my computer, and type an internet address in the bar, it shows the same error
My System SpecsSystem Spec
28 Nov 2009   #8
Kari

Microsoft Community Contributor Award Recipient

 

Basically, the only way to get this error is that TAP VPN driver is not installed. Did the reinstall ask about that driver I told you in my last post?

Kari
My System SpecsSystem Spec
28 Nov 2009   #9
GlobesStudios

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kari View Post
Basically, the only way to get this error is that TAP VPN driver is not installed. Did the reinstall ask about that driver I told you in my last post?

Kari
nope it just installed regular.. didn't have any special prompts
My System SpecsSystem Spec
29 Nov 2009   #10
GlobesStudios

Windows 7 Ultimate x64
 
 

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My System SpecsSystem Spec
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