Internet Download Manager PROBLEM

StormTrooper · 29 Nov 2009

everytime i want to download a file it always pop out like this and i cant download anything using IDM this problem happen last few days ago

whats the solution for this

harpua · 29 Nov 2009

Could it be that your firewall (or some other IP blocking software like PeerBlock) is blocking IDM or the site in question? Check and make sure and make an exception to allow IDM to get through the firewall.

StormTrooper · 29 Nov 2009

harpua said:

Could it be that your firewall (or some other IP blocking software like PeerBlock) is blocking IDM or the site in question? Check and make sure and make an exception to allow IDM to get through the firewall.

how can i check if it is blocking? (1 Day ago)

up someone help me (13 hours ago)

help guys (15 minutes ago)

Please do not bump posts that are less then a week old or so - we know you require help, but it does take time to get to each and every post on a board this big. Plus, we're human....

~John Galt

dmex · 30 Nov 2009

kupalski said:

harpua said:

Could it be that your firewall (or some other IP blocking software like PeerBlock) is blocking IDM or the site in question? Check and make sure and make an exception to allow IDM to get through the firewall.

how can i check if it is blocking?

Hi Kup,

A good way of determining if its blocked is by trying to access the site in question using a browser

If you can access the site then I think its a logic problem with IDM and the site, I would contact the developers of IDM for assistance if thats the case.

Steven

StormTrooper · 30 Nov 2009

dmex said:

kupalski said:

harpua said:

Could it be that your firewall (or some other IP blocking software like PeerBlock) is blocking IDM or the site in question? Check and make sure and make an exception to allow IDM to get through the firewall.

how can i check if it is blocking?

Hi Kup,

A good way of determining if its blocked is by trying to access the site in question using a browser

If you can access the site then I think its a logic problem with IDM and the site, I would contact the developers of IDM for assistance if thats the case.

Steven

well i can access the site it blocking me to dl the IDM

thanks

harpua · 01 Dec 2009

If the browser can access the site, it means IP blocking software is not preventing access, but it does not necessarily mean a firewall isn't blocking IDM because firewalls block or allow programs to access the net, not necessarily specific sites. So just because a browser can access the site doesn't necessarily mean the firewall isn't blocking IDM from doing the same. My firewall blocks or allows each program separately. So Firefox is allowed to access all sites and IDM is also. But if IDM wasn't, it wouldn't be able to access any sites even though my browser can.

As to how you can check, I only know how the particular firewall I use (Comodo) works and I doubt that would apply to you. But in Comodo, one can check the firewall's "network security policy" to see which programs are being blocked and which are allowed to access the net.

Assuming you are using the Windows Firewall, I suppose there is probably a list (somewhere within the firewall application) of programs that are blocked and programs that are allowed (it may be an exclusion list of programs that are excluded from being blocked). You would need to find and check those lists to see if IDM is being blocked or allowed. However, if IDM can access any sites, it's not being blocked by the firewall. Hopefully, someone who is more familiar with the Windows Firewall will offer some additional information.

StormTrooper · 01 Dec 2009

harpua said:

If the browser can access the site, it means IP blocking software is not preventing access, but it does not necessarily mean a firewall isn't blocking IDM because firewalls block or allow programs to access the net, not necessarily specific sites. So just because a browser can access the site doesn't necessarily mean the firewall isn't blocking IDM from doing the same. My firewall blocks or allows each program separately. So Firefox is allowed to access all sites and IDM is also. But if IDM wasn't, it wouldn't be able to access any sites even though my browser can.

As to how you can check, I only know how the particular firewall I use (Comodo) works and I doubt that would apply to you. But in Comodo, one can check the firewall's "network security policy" to see which programs are being blocked and which are allowed to access the net.

Assuming you are using the Windows Firewall, I suppose there is probably a list (somewhere within the firewall application) of programs that are blocked and programs that are allowed (it may be an exclusion list of programs that are excluded from being blocked). You would need to find and check those lists to see if IDM is being blocked or allowed. However, if IDM can access any sites, it's not being blocked by the firewall. Hopefully, someone who is more familiar with the Windows Firewall will offer some additional information.

tnx for the info.. its not blocked by my firewall the IDM.. how come icant download any file on the net? i can access even all the sites

harpua · 01 Dec 2009

The only other thing I can suggest is to look at the configuration options for IDM and play around with some of the settings to see if you can get it to work. Open the main IDM window by double clicking the IDM icon in the system tray, then click options and have a look at the various tabs and settings in there and perhaps try some different settings to see if you can get it to work. For example, make sure IDM is configured to work with your particular browser.

Another thing you could try is completely uninstalling IDM and then reinstalling it.

Otherwise, I suggest you check out IDM's technical support and their support forum, if they have one. You may find better answers there.

FM94 · 03 Jul 2011

I know this a little bit old !
But I had the same problem, & the cause of my problem was Kaspersky Internet Security's firewall !
You should move IDM from highly restricted to Trusted !
For more info visit: How to change the network status in Kaspersky Internet Security 2011?
You just need to modify the Application rules for IDM !
I hope this helps :)

mmnouman · 28 Oct 2011

I installed Idm and it completed 30 days trial ,when I installed again after uninstalling and rebboting it gave same error.I also removed its file using regedit but nothing happened.

Pls advise what to do ?
Thanks.