Win Install cleaner used instead of un-install - stuck

shyamsasinran said:

Customer Support - Sage Knowledgebase -- Sage Products For Small Businesses this is some what similar

I keep getting access denied issues when trying to grant access which I just dont understand since I am admin.

Sometimes i REALLY hate computers. this is screwing up my work for my business.

Hi, have you tried what belikexp has shown you.

ripbox said:

you may just try locate the installation folders and delete them since in one of the folders contains a file that is causing the read error for you new installation
I know 4 of the folders ar located in Appdata, Local, Local Low, Roaming and Program Data, those files should be the 4 main locations and any others should not particularly matter and the same with the registry keys again, it shouldn't matter but i would also expect to find Adobe folders contain in program files(x86)

Going from experience with other programs i would suspect that one those folders are removed you should be able to continue with the install

Good luck

I deleted the entire appdata folder & still got the same error message even though half my programs went back to their default stage.

I'm getting pissed about this entire situation in general & think I'm just going to reinstall windows.

maybe this time around itunes will work on win7 64.

But probably not because microsoft & apple are both stupid.

JohnnyScience said:

Ok I had both Adobe Acrobat & Reader on my computer & I needed to uninstall them both to just re-install acrobat.

Instead of using the uninstall feature through control panel, I used Windows Install cleaner & it didnt remove all of the files & now the new version of acrobat wont install because the old corrupt version still has some files present.

It still shows under control panel>uninstall a program - but when I try to uninstall it it says:

This action is only valid for products that are currently installed.

Any ideas on how to fully delete all files associated with Adobe Acrobat & Reader so I can do a clean install?

I received this error message while trying to do the new install:

I think It's time to give Revo Uninstaller a try.

Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

I just reinstalled windows guys.

Thanks for the help.

JohnnyScience said:

I deleted the entire appdata folder & still got the same error message even though half my programs went back to their default stage.

Oh my goodness no i didnt mean for you to delete the folder called Appdata just the adobe folders inside
But since you've now done a fresh install that wont really matter now.... i hope you ave better luck with the new install

Well you didn't have to reinstall Windows but glad your running .