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Windows 7: Nod32 Renewal

11 Dec 2009   #1

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 
Nod32 Renewal

I suppose that there is no standard for this, so probably no right answer, but I just tried to renew my subscription, which expired on 7/25/09. However, when I entered my username and password online, it didn't recognize it.

I then sent a request for a forgotten password, and I received a response which contained the right info. It mentioned a 12 hour delay for downloading the program, if I were renewing after an expiration, but had a link to the download. Entering my ID in the login window that it produced got nowhere.

At this point, I'm wondering if I just have to wait, or if I will have to buy a new subscription, without a renewal discount? It has been less than 5 months since it's expiration...is there a normal amount of time to expect one's renewal period to last?

My System SpecsSystem Spec
.

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 Nod32 Renewal





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