Quote: Originally Posted by win7clutz
It appears that PC tools still running and blocking Internet access (Firewall). Find and kill the service in Administrative Tools. I don't use PCTools so I can't tell you the name of the service but you'll probably recognize it when you see it...
Couldn't resist trying all the above.
Restarted in safe mode, uninstalled PC Tools antivirus and firewall, stopped the antivirus services from running, cleaned out the keys suggested in the registry and rebooted.
Low and behold, no internet access.
Installed Microsoft Security Essentials, updated, and did a full scan - no problems found. Tried IE & Firefox, still no internet access through a browser. Removed MSE and reinstalled PC Tools antivirus and back it came.
Currently running PC Tools Antivirus with Windows firewall.
No services are running for PC Tools.
Note MSE updated ok, so the internet connection is fine - just browser access seems disabled (no email either) until I reinstalled the antivirus software.
I'm getting a feeling the antivirus software is altering the registry and disabling access.
Any help from anyone would be appreciated. I'm sure someone has an answer as lots use PC Tools software on this site.