New
#1
Connection Issues with MSN
Hello everyone. Let me start off by introducing myself. My name is Kenny and i am a twenty one year old full time student. I found my way to this forum after encountering some connection issues with MSN messenger after purchasing a new PC. As you can tell, im a newbie to this forum and i wasn't sure where to post this topic, my apologies if it is in the wrong section. My computer skills are a little bit above average i would say but im no expert lol.
SPECS:
Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7600)
System Model: HP Pavilion dv6 Notebook PC
Processor: Intel Core 2 Duo CPU T6600 @2.2 GHz
Memory: 4GB
(I hope this covers most of the information requested in the "How to Ask for Help" thread)
Problem:
After purchasing my new notebook, i downloaded the MSN messenger directly from the Microsoft website. I sign in and it run smoothly. About 30 second after successfully signing in, it immediately loses connection and signs me out. I keep signing back in and it keeps signing back out lol. I am hooked up to the internet directly with a wired connection.
I know there is nothing wrong with my internet connection itself because all other programs running dont have the connection issues and run smoothly. The messenger also worked perfectly on my old notebook without any connection issues. I have searched around for solutions and have tried many different things such as adjusting firewall settings and internet security settings as well with no success. I even turned the firewall off completely and it still had issues, so i know its not that. I don't really know what else to do.
I have uninstalled the messenger and even re-downloaded it with no success. I have run out of ideas and don't know what else to try. This is where i turn to this community for help. Its just a pain in the ass not being able to talk to friends. I think i have included all of the info needed, if not let me know and i will be happy to provide it.
Thanks-
Kenny R.