My keyboard and mouse work when I boot to the Windows Emergency Disk. My keyboard works when I boot to bios edit (mouse not required).
I went to Acronics Known Issues webpage and they are aware of the problem and promise a fix. They recommend using a PS2 Keyboard and Mouse (I got rid of mine..

but modern Motherboards don't have PS2 ports anymore)
If you have Acronics and a USB Mouse and Keyboard, test your Emergency Boot Disk.