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Windows 7: itunes 9 and win 7 pro x64 encountered problem

27 Dec 2009   #1
kitkatable

win 7 pro x64
 
 
itunes 9 and win 7 pro x64 encountered problem

Hello,

I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

The installer encountered errors before iTunes could be configured.

Your system has not been modified. To retry these operations at a later time, please run the installer again.

I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

Thanks for any help you can provide.


My System SpecsSystem Spec
.

27 Dec 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by kitkatable View Post
Hello,

I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

The installer encountered errors before iTunes could be configured.

Your system has not been modified. To retry these operations at a later time, please run the installer again.

I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

Thanks for any help you can provide.
Not too familiar with Itunes, but is it 64 compatible?
My System SpecsSystem Spec
27 Dec 2009   #3
Inertia

W7- x64
 
 

Quote   Quote: Originally Posted by kitkatable View Post
Hello,

I did a clean Win 7 Pro x64 install with no previous version of iTunes. When I try to install iTunes64setup it tells me

The installer encountered errors before iTunes could be configured.

Your system has not been modified. To retry these operations at a later time, please run the installer again.

I have not synced my 5G Nano yet. I have tried to install through cmd as Admin and I still get the same message. Is there an incompatibility issue known of with VLC and iTunes or Sony and iTunes?

Thanks for any help you can provide.

Hello,

I once had the same problem. It happens when you try to install iTunes while any other programs are running. You can retry installing after closing the others.
My System SpecsSystem Spec
.


27 Dec 2009   #4
kitkatable

win 7 pro x64
 
 

Yup, tried that too. Still didn't work. Even tried it after a reboot. Not sure what else to try...
My System SpecsSystem Spec
27 Dec 2009   #5
raf051888

Windows 7 64-bit
 
 

Try the Windows Install Cleanup Utility, then restart.

http://download.microsoft.com/downlo...bd/msicuu2.exe
My System SpecsSystem Spec
27 Dec 2009   #6
kitkatable

win 7 pro x64
 
 

tried the cleanup, rebooted, attempted install under admin, still won't install
My System SpecsSystem Spec
27 Dec 2009   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi Kitkatable, Welcome to SF,

You could try something that might work

1, Remove i-Tunes(If you see in Program Features), Quick time, Apple software update, Apple mobile device support, bonjour, and apple application support (I would recommend in the same order)
2, Run Windows Installer Clean up to make sure everything is completely removed
3, Then enable the Build-in Administrator
4, Reboot the system then Login under Administrator account
5, Download the i-Tunes for 64-Bit edition iTunes 9.0.2 for Windows (64 bit)
6, Then try to install it and check

Also it's worth Un-registering and Re-registering Windows Installer

Follow these steps:

1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

Hope this helps
My System SpecsSystem Spec
28 Dec 2009   #8
rbmorse

Ubuntu Lunix and Windows 7
 
 

You can also try with the iTunes installer set to run in Vista compatibility mode.
My System SpecsSystem Spec
28 Dec 2009   #9
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by rbmorse View Post
You can also try with the iTunes installer set to run in Vista compatibility mode.
Well i don't believe that is required because we run in compatibility mode only if that application is not designed for Windows 7 since the version of i-Tunes is designed for Windows 7 he should he able to install regularly

Hope this helps
My System SpecsSystem Spec
28 Dec 2009   #10
sebnimh84

Windows 7 Ultimate 64 Bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Hi Kitkatable, Welcome to SF,

You could try something that might work

1, Remove i-Tunes(If you see in Program Features), Quick time, Apple software update, Apple mobile device support, bonjour, and apple application support (I would recommend in the same order)
2, Run Windows Installer Clean up to make sure everything is completely removed
3, Then enable the Build-in Administrator
4, Reboot the system then Login under Administrator account
5, Download the i-Tunes for 64-Bit edition iTunes 9.0.2 for Windows (64 bit)
6, Then try to install it and check

Also it's worth Un-registering and Re-registering Windows Installer

Follow these steps:

1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

Hope this helps
Hi Capt' Jack Sparrow!

Interesting step by step guide you've got there, however;

1. I downloaded the 64 bit version of iTunes 9.0.2
2. When I run it, it shows iTunes running as a 32 bit app under my task manager

Any advise here?
My System SpecsSystem Spec
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 itunes 9 and win 7 pro x64 encountered problem




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