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Windows 7: win7 and msn messenger??

02 Jan 2010   #1

windows 7 ultimate
 
 
win7 and msn messenger??

So I had messenger when I upgraded and im using 64bit, ultimate Windows 7.

Here is my issue it was working just fine up till a week or two ago and now when i load messenger it wont even load up or anything it just says:

Windows live Messenger has stopped working

Then says close program....

I shut down restart nothing work even reinstalling from fresh download......

How can I fix this?????????? I had it working since Windows 7 was released and just a week or two ago it stopped.... What should I do?

My System SpecsSystem Spec
.

02 Jan 2010   #2

64-bit Windows 8.1 Pro
 
 

Your best bet is to uninstall Windows Live Messenger from the control panel completely, then reinstall the package and let us know what happens...
My System SpecsSystem Spec
02 Jan 2010   #3

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by surefire View Post
So I had messenger when I upgraded and im using 64bit, ultimate Windows 7.

Here is my issue it was working just fine up till a week or two ago and now when i load messenger it wont even load up or anything it just says:

Windows live Messenger has stopped working

Then says close program....

I shut down restart nothing work even reinstalling from fresh download......

How can I fix this?????????? I had it working since Windows 7 was released and just a week or two ago it stopped.... What should I do?
Something similar happened my girlfriends laptop.
I had planned on removing and reinstalling but i found a soloution that worked for me.
When you try to uninstall it via control panel>Programs it should give an option to Repair it,this worked for me.
My System SpecsSystem Spec
.


02 Jan 2010   #4

windows 7 ultimate
 
 

thanks ill try that i did try it once and it didnt work..... but i will try to uninstall ALL MSN live packages and not just the messenger
My System SpecsSystem Spec
02 Jan 2010   #5

windows 7 ultimate
 
 

nope thought it wouldnt work and it didnt work... grrr
My System SpecsSystem Spec
02 Jan 2010   #6

64-bit Windows 8.1 Pro
 
 

Have you tried any of the many alternatives available?
My System SpecsSystem Spec
02 Jan 2010   #7

Windows 7 - Vista
 
 

Check Problem Reports for more detailed info on the crashes -
START | type View all | select View all problem Reports | locate Live Messenger | 2x-click on a line item will provide additional crash information

Paste a few in your next post

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
02 Jan 2010   #8

windows 7 ultimate
 
 

Source
Windows Live Messenger

Summary
Stopped working

Date
‎12/‎20/‎2009 12:46 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: WLDCore.dll
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce514
Exception Code: c0000005
Exception Offset: 00002ee5
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
LCID: 1033
Bucket ID: 1420964030


that one said stopped working this next one said scripted diagnostics native host

Source
Windows Live Messenger

Summary
Scripted Diagnostics Native Host

Date
‎12/‎21/‎2009 10:53 PM

Status
Report sent

Problem signature
Problem Event Name: PCA2
Problem Signature 01: msnmsgr.exe
Problem Signature 02: 14.0.8089.726
Problem Signature 03: Windows Live Messenger
Problem Signature 04: Windows Live Messenger
Problem Signature 05: Microsoft Corporation
Problem Signature 06: 100
Problem Signature 07: 0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
Bucket ID: 692372850
My System SpecsSystem Spec
02 Jan 2010   #9

windows 7 ultimate
 
 

Quote   Quote: Originally Posted by Tews View Post
Have you tried any of the many alternatives available?

yes ive tried many things uninstall, reinstall, repair, fresh download, nothing seems to work ive searched the net and ive noticed many people have this issue and all the replies say just use a diff msger or an older one but i really would rather it fixed then to go on with it not fixed... ive tried to search for solution but win says there is no solution and it will popup when there is one which i doubt will be soon
My System SpecsSystem Spec
02 Jan 2010   #10

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by surefire View Post
Source
Windows Live Messenger

Code:
Summary
Stopped working
 
Date
‎12/‎20/‎2009 12:46 PM
 
Status
Report sent
 
Description
Faulting Application Path: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
 
Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: WLDCore.dll
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce514
Exception Code: c0000005
Exception Offset: 00002ee5
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
 
Extra information about the problem
LCID: 1033
Bucket ID: 1420964030

that one said stopped working this next one said scripted diagnostics native host

Code:
Source
Windows Live Messenger
 
Summary
Scripted Diagnostics Native Host
 
Date
‎12/‎21/‎2009 10:53 PM
 
Status
Report sent
 
Problem signature
Problem Event Name: PCA2
Problem Signature 01: msnmsgr.exe
Problem Signature 02: 14.0.8089.726
Problem Signature 03: Windows Live Messenger
Problem Signature 04: Windows Live Messenger
Problem Signature 05: Microsoft Corporation
Problem Signature 06: 100
Problem Signature 07: 0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
 
Extra information about the problem
Bucket ID: 692372850

#1
Prob Event Name = APPCRASH = Application Crash
Exception Code: c0000005
Fault Module Name: WLDCore.dll
Fault Module Version: 14.0.8089.726
Fault Module Timestamp: 4a6ce514


0xc0000005 = memory access violation, i.e., "access denied" or the WLDCore clashed with another driver while/ attempting to occupy a memory address

The timestamp 4a6ce514 = Sun Jul 26 19:22:27 2009 and version 14.0.8089.726 are correct

#2
Problem Event Name: PCA2
PCA2 = Program Compatibility
Fault Module Timestamp: 4a6ce514, which = Sun Jul 26 19:22:27 2009

Please try a few things -
1. Log into your Live Mail account via www.hotmail.com - make sure you sign out. The Live ID used should be the same one you use for Live Messenger

2. See if you can log into the Live Mail program installation on your system =-
START | type Live Mail

3. Run Messenger at an elevated administrative level -
START | type Live Messenger | RIGHT-click on Live Messenger - try to log in

4. Log onto a different user account on your system. If you do not have one, activate the Hidden administrator account -
START | type cmd.exe into the start search box | right-click on cmd.exe above under programs - select run as admin. Then type -
Code:
net user administrator /active:yes
Logoff your account and the user account named Administrator will be waiting for you at the logon screen.

5. Boot into SAFEMODE w/ Networking and try Live Messenger there - tap the F8 key during boot-up

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
Reply

 win7 and msn messenger??




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