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Windows 7: Adobe Photoshop CS3 and CS4 problem

10 Jan 2010   #1
DoubleGee

Windows 7 Home Premium x64
 
 
Adobe Photoshop CS3 and CS4 problem

Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
Here's the error for CS4:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: dlcgtwds.ds
Fault Module Version: 3.80.0.0
Fault Module Timestamp: 45217c71
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any help will be appriciated, thanks in advance!

PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)


My System SpecsSystem Spec
.
10 Jan 2010   #2
Coolness

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by DoubleGee View Post
Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
Here's the error for CS4:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: dlcgtwds.ds
Fault Module Version: 3.80.0.0
Fault Module Timestamp: 45217c71
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any help will be appriciated, thanks in advance!

PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)
Have you tried running as admin? Sometimes the programs need to access stuff that you cant let them. Also, if that doesnt work, please make sure that you have all the drivers needed installed.
My System SpecsSystem Spec
10 Jan 2010   #3
DoubleGee

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Coolness View Post
Quote   Quote: Originally Posted by DoubleGee View Post
Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
Here's the error for CS4:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.0.0
Application Timestamp: 48d3882e
Fault Module Name: dlcgtwds.ds
Fault Module Version: 3.80.0.0
Fault Module Timestamp: 45217c71
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any help will be appriciated, thanks in advance!

PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)
Have you tried running as admin? Sometimes the programs need to access stuff that you cant let them. Also, if that doesnt work, please make sure that you have all the drivers needed installed.
I will now install CS3 and it worked even if I didnt run the program as administrator, it worked in compatability mode for Vista but the problem occured yesterday somehow..
My System SpecsSystem Spec
.

10 Jan 2010   #4
Coolness

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Alright. But CS4 is quite expencive and would be a shame if you bought it work nothing
My System SpecsSystem Spec
10 Jan 2010   #5
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Does you use ASUS's GamerOSD ?? If so try this link

http://www.neowin.net/forum/index.php?showtopic=684746
My System SpecsSystem Spec
10 Jan 2010   #6
DoubleGee

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Does you use ASUS's GamerOSD ?? If so try this link

Photoshop CS4 won't load - Neowin Forums
Hi, i forgot to say that my system is HP 6735s
My System SpecsSystem Spec
10 Jan 2010   #7
DoubleGee

Windows 7 Home Premium x64
 
 

Here is the error message for CS3 (re-installed it for the 3rd time :S) :
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 10.0.0.0
Application Timestamp: 4601eae8
Fault Module Name: dlcgtwds.ds
Fault Module Version: 3.80.0.0
Fault Module Timestamp: 45217c71
Exception Code: c0000005
Exception Offset: 00004da2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Its running in Vista compatability mode as administrator

*******************
Problem solved.. my Dell printer was using the same .dll file so I deleted the dell folder in twain_32 and now it works.. thanks for all your help!
The thread can be now deleted..
My System SpecsSystem Spec
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