Adobe Photoshop CS3 and CS4 problem


  1. Posts : 29
    Windows 7 Home Premium x64
       #1

    Adobe Photoshop CS3 and CS4 problem


    Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
    Here's the error for CS4:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.0.0
    Application Timestamp: 48d3882e
    Fault Module Name: dlcgtwds.ds
    Fault Module Version: 3.80.0.0
    Fault Module Timestamp: 45217c71
    Exception Code: c0000005
    Exception Offset: 00004da2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Any help will be appriciated, thanks in advance! :)

    PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)
      My Computer


  2. Posts : 906
    Win 7 pro 64-bit, Ubuntu 9.10 64-bit
       #2

    DoubleGee said:
    Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
    Here's the error for CS4:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.0.0
    Application Timestamp: 48d3882e
    Fault Module Name: dlcgtwds.ds
    Fault Module Version: 3.80.0.0
    Fault Module Timestamp: 45217c71
    Exception Code: c0000005
    Exception Offset: 00004da2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Any help will be appriciated, thanks in advance! :)

    PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)
    Have you tried running as admin? Sometimes the programs need to access stuff that you cant let them. Also, if that doesnt work, please make sure that you have all the drivers needed installed.
      My Computer


  3. Posts : 29
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Coolness said:
    DoubleGee said:
    Hello everybody; since I have installed my Win7 Ultimate x64, I have not had any problems with Photoshop, When I first installed CS3 it was working fine for couple of months until yesterday. I then installed CS4 and i had the same problem; - when i started the .exe file (when the installation was done) it loads for couple of seconds and says program not responding and it shuts down
    Here's the error for CS4:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.0.0
    Application Timestamp: 48d3882e
    Fault Module Name: dlcgtwds.ds
    Fault Module Version: 3.80.0.0
    Fault Module Timestamp: 45217c71
    Exception Code: c0000005
    Exception Offset: 00004da2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Any help will be appriciated, thanks in advance! :)

    PS I have also tried to run both CS3 and CS4 in compatability mode (Win XP SP3, Vista etc. still does the same problem)
    Have you tried running as admin? Sometimes the programs need to access stuff that you cant let them. Also, if that doesnt work, please make sure that you have all the drivers needed installed.
    I will now install CS3 and it worked even if I didnt run the program as administrator, it worked in compatability mode for Vista but the problem occured yesterday somehow..
      My Computer


  4. Posts : 906
    Win 7 pro 64-bit, Ubuntu 9.10 64-bit
       #4

    Alright. But CS4 is quite expencive and would be a shame if you bought it work nothing
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    Does you use ASUS's GamerOSD ?? If so try this link

    http://www.neowin.net/forum/index.php?showtopic=684746
      My Computer


  6. Posts : 29
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Capt.Jack Sparrow said:
    Does you use ASUS's GamerOSD ?? If so try this link

    Photoshop CS4 won't load - Neowin Forums
    Hi, i forgot to say that my system is HP 6735s :)
      My Computer


  7. Posts : 29
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Here is the error message for CS3 (re-installed it for the 3rd time :S) :
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 10.0.0.0
    Application Timestamp: 4601eae8
    Fault Module Name: dlcgtwds.ds
    Fault Module Version: 3.80.0.0
    Fault Module Timestamp: 45217c71
    Exception Code: c0000005
    Exception Offset: 00004da2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Its running in Vista compatability mode as administrator

    *******************
    Problem solved.. my Dell printer was using the same .dll file so I deleted the dell folder in twain_32 and now it works.. thanks for all your help!
    The thread can be now deleted.. :)
      My Computer


 

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