|23 Jul 2011||#11|
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I have attempted to Nero 7 premium reloaded three times on my win 7 pro 64 bit system and each time windows installer stops with this Problem signature:
Problem Event Name: APPCRASH
Application Name: MsiExec.exe
Application Version: 5.0.7601.17514
Application Timestamp: 4ce792c4
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 02aeb5ed
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6
When that error window is closed it gives an 'internal error' window which states -
Custom Action DLL crashed on last call in function
'NeroAg_RegisterComEx'. The installer must now exit
Crash Thread ID 5596
Current Thread ID 512
Searching on other forums suggests this is an incompatibility problem, I tried to run the install in compatibility mode but that doesn't work either.
So if you have any suggestions other than using a different programme or buying a later version I am happy to try it.
This is the first time that I have had an installation problem, btw.
|My System Specs|
|25 Jul 2011||#13|
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thanks for the suggestion but does this programme have a wave editor? can i edit video, create titles, or slideshows, and a lot more?
If all i wanted to use Nero for was burning discs I wouldn't have bothered as i can use Roxio or Ashampoo burning studio but Nero has a lot more to it.
It does look like I will have to invest in the latest Nero or Roxio suite
but thanks for your input.
|My System Specs|
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