Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cant Install Nero 7 on Windows 7

23 Jul 2011   #11

Windows 7 pro 64 bit

I have attempted to Nero 7 premium reloaded three times on my win 7 pro 64 bit system and each time windows installer stops with this Problem signature:
Problem Event Name: APPCRASH
Application Name: MsiExec.exe
Application Version: 5.0.7601.17514
Application Timestamp: 4ce792c4
Fault Module Name: StackHash_2264
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 02aeb5ed
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6

When that error window is closed it gives an 'internal error' window which states -

Custom Action DLL crashed on last call in function
'NeroAg_RegisterComEx'. The installer must now exit

Crash Thread ID 5596
Current Thread ID 512

Searching on other forums suggests this is an incompatibility problem, I tried to run the install in compatibility mode but that doesn't work either.

So if you have any suggestions other than using a different programme or buying a later version I am happy to try it.

This is the first time that I have had an installation problem, btw.

My System SpecsSystem Spec
23 Jul 2011   #12

Ubuntu 12.10

My System SpecsSystem Spec
25 Jul 2011   #13

Windows 7 pro 64 bit

thanks for the suggestion but does this programme have a wave editor? can i edit video, create titles, or slideshows, and a lot more?

If all i wanted to use Nero for was burning discs I wouldn't have bothered as i can use Roxio or Ashampoo burning studio but Nero has a lot more to it.

It does look like I will have to invest in the latest Nero or Roxio suite

but thanks for your input.

My System SpecsSystem Spec

25 Jul 2011   #14

Ubuntu 12.10

Wave Editor? Use Audacity - Audacity: Free Audio Editor and Recorder

Edit Video? Use Windows Live Movie Maker - Windows Live Movie Maker 2011

If you need more software, just ask.
My System SpecsSystem Spec
26 Jul 2011   #15

Windows 7 pro 64 bit

thanks, i'll take a look
My System SpecsSystem Spec
26 Jul 2011   #16

Ubuntu 12.10

Take your time .
My System SpecsSystem Spec
15 Apr 2014   #17

windows 7
What about Nero 6?

Strange that some people have trouble with Nero 7. Maybe it is just a certain portion of the suite that fails to install in Windows 7?

I installed Nero 6 (buring ROM) and updated to version and it works perfectly fine on win 7 64-bit. It did come up with a generic 'this program is not compatible with this version of windows' but I disabled the message from coming up again I think with a don't show again checkbox in the message.
It was a Windows message.

Heck, it runs fine on Windows 8.0 64-bit too! I don't know about the rest of the Nero 6 suite, or Nero 7 personally.
My System SpecsSystem Spec

 Cant Install Nero 7 on Windows 7

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
PLEASE HELP: Nero Ultra 7 stops working after installation of Nero
Hello Again, When I install Nero 7 and I run nero 7 It shows error message: Nero 7 Stopped working Please Close Program. PLEASE HELP ME!?!
can't install/uninstall Nero 7
I'm running Windows 7 Ultimate 64 bit, and system is about one month old. Bought the Ultimate because it's supposed to allow you to install older programs. Today, I tried to install my Nero 7 Ultra Edition Enhanced (retail disc). It went so far and threw up an error. Tried reinstalling to no...
Please help me nero does not want to install
Hi I had nero 7 and then I upgraded it to nero 8 but in the middle of the installation it said could not remove nero 7. Because nero 7 must be uninstalled before you can install nero 8 so the installation did that for me but it said could not remove. So I tried uninstalling it from add and remove...
Installation & Setup
Trying to install Win 7, but Nero 7 is blocking me
I am finally getting around to installing Win7 on my computer. I ran the compatibility program. The program told me to uninstall Nero 7. Easy nuf. Except that in five tries so far running Nero through the uninstaller has crapped out on me times. Ideas?
Installation & Setup
Nero 9 Silent Install
Does anyone know how to get Nero 9 to do a silent install also known as an unattended installation ?
Problems install NERO
Hi, I have try to install nero on my computer but got error that it's will not working. I know that at nero website i need to install 3 but when i try to install it i get this error: any suggestions? anyone try to install nero on...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:14.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App