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Windows 7: Win 7 64-bit and problems with Adobe Reader/Acrobat


04 Mar 2010   #11

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Phone Man View Post
Is Foxit safe to use. I know Adobe had problems with hacks and many updates to fix. I am curious if Foxit can also be exploited with a hacked PDF file.

Jim
Can we just focus on the OP's Adobe problem?

Quote   Quote: Originally Posted by Nocturnal1 View Post
Yes I know I can use Foxit Reader or whatever other alternative there is but I feel that Reader and Acrobat should work, period. Is there any other workaround for this?
Adobe Reader 9.3.1 Windows 7 64-bit problems

My System SpecsSystem Spec
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04 Mar 2010   #12

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Sorry. I open a new thread to ask my question.

Jim
My System SpecsSystem Spec
19 May 2010   #13

Windows 7 64 bit
 
 
Adobe

After much troubleshooting, the best solution we found was to download and install Adobe 8.2 which works flawlessly. It is the fully patched version of version 8 so security is not a big problem.
The issue is to download version 8.2, you have to tell the current Adobe downloader that your OS is Windows 2003. If you do, it gives you the option of downloading Reader 9.3 OR 8.2.

Installed 8.2 and everything works.
My System SpecsSystem Spec
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30 Sep 2010   #14

Windows 7 Pro
 
 

Like MaksiSanctum, I had to install Reader 8.2 in order to get Reader to work under W7Pro. To get to R8.2, I had to tell the Adobe downloader that I was running an other system. It then gave me the option to check XP SP3, and this gave me the option to select R8.2.

For better or worse, I also turned off all of the Norton anti-ware prior to making this attempt. Yes, folks, I changed multiple variables at once, so I cannot be sure which action actually was the effective one.
My System SpecsSystem Spec
30 Sep 2010   #15

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Nocturnal1 View Post
I recently started having problems on two computers that both run Win 7 64-bit. The problem is that when opening a PDF file I get this box indicating to choose these options and then there is a check box to not ask me about it again. If I check it off, it goes away.

Then when I try to close the tab that houses the PDF file, it will crash IE with acroread.dll being the culprit.

What happens next is that if I try to read another PDF, the same box that I already told not to come up again will come back. It seems like it isn't getting the proper permissions to hold this setting. I found a fix via Google that said to just open up the Reader program and check off the box there -- that fixed the pop up box problem.

The remaining problem is that regardless of if I update to the latest version of either program, I continue to have IE's tab crash whenever I close the tab that houses the PDF file.

I'm wondering if there is any fix this this? I never had this happen to me up until I'd say about two months ago. It was perfectly fine until then.

Thanks in advance.

It would be interesting to see what would happen if you uninstalled adobe reader 8 (in a later post you mentioned you had installed this ver.) and re-install ver 9 (the latest, at least on my pc is 9.3.4). I am running windows 7 Ultimate X64. I've never had a problem with adobe, whether with 2GB or 4GB of RAM.

Are there any entries in your event log that might show what is/was happening with adobe?
My System SpecsSystem Spec
01 Mar 2012   #16

Windows 7
 
 

Well, we upgrade Win 7 x64 bits to SP1. The Adobe Acrobat 10.1 and 10.0 keep crashing. Even we tried to change to compatibility 32 bits Vista. Still same problem. Anyone have same problem? How did you solved it?

BTW, where can I download the old version Acrobat 8.2 to try this?
My System SpecsSystem Spec
02 Mar 2012   #17

Windows 7
 
 

Also, When we first use Windows 7 x64bit Ultimate, we do not have this Acrobat crash before. After install service pack 1, we constantly have this acrobat crashed, probably every other time we open a pdf file viewing.

Found Adobe to download Acrobat 8.3. Same problem.
My System SpecsSystem Spec
10 Mar 2012   #18

Windows 7 professional 64 bit
 
 

Or you can just install Adobe Reader X.
My System SpecsSystem Spec
11 Mar 2012   #19

Windows 7
 
 

No, Adobe Acrobat X was the first one we installed. And that was the one every systems in the entire building had problems of crashing while viewing ANY pdf document. We had to go to every work stations and remove that piece of junk. Adobe, never again.
My System SpecsSystem Spec
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 Win 7 64-bit and problems with Adobe Reader/Acrobat




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