| Windows 7: Win 7 64-bit and problems with Adobe Reader/Acrobat |
02 Feb 2010
|
#1 | | |
Win 7 64-bit and problems with Adobe Reader/Acrobat I recently started having problems on two computers that both run Win 7 64-bit. The problem is that when opening a PDF file I get this box indicating to choose these options and then there is a check box to not ask me about it again. If I check it off, it goes away.
Then when I try to close the tab that houses the PDF file, it will crash IE with acroread.dll being the culprit.
What happens next is that if I try to read another PDF, the same box that I already told not to come up again will come back. It seems like it isn't getting the proper permissions to hold this setting. I found a fix via Google that said to just open up the Reader program and check off the box there -- that fixed the pop up box problem.
The remaining problem is that regardless of if I update to the latest version of either program, I continue to have IE's tab crash whenever I close the tab that houses the PDF file.
I'm wondering if there is any fix this this? I never had this happen to me up until I'd say about two months ago. It was perfectly fine until then.
Thanks in advance. | My System Specs |
| System Manufacturer/Model Number Custom by the REAL Nocturnal OS Windows 7 Ultimate CPU Intel Core 2 Quad Extreme X9650 @ 3.0GHz Motherboard ASUS Rampage Extreme X48 Memory 8GB Mushkin Redline Graphics Card EVGA 280GTX Monitor(s) Displays Dell 2405WFP Dell 2001FP Keyboard Microsoft optical natural keyboard Mouse Microsoft IntelliMouse Explorer 3.0 PSU Seasonic M12D 850W Case Antec P183 Cooling ASUS cooler Hard Drives Western Digital 300GB Velociraptor
Seagate 7200.11 1TB Internet Speed 15/1 Road Runner Turbo Plus |
02 Feb 2010
|
#2 | | |
I switched to FoxIt Reader and will never go back to Adobe Reader, ever. (I changed the icon for pdf files back to the same icon used by Adobe, so it looks the same, but uses the better/faster pdf reader).
Are you running this in IE x64? | My System Specs | | |
02 Feb 2010
|
#3 | | |
No, IEx32. I wish I could do that but I would prefer to stay with Adobe Reader. | My System Specs | | System Manufacturer/Model Number Custom by the REAL Nocturnal OS Windows 7 Ultimate CPU Intel Core 2 Quad Extreme X9650 @ 3.0GHz Motherboard ASUS Rampage Extreme X48 Memory 8GB Mushkin Redline Graphics Card EVGA 280GTX Monitor(s) Displays Dell 2405WFP Dell 2001FP Keyboard Microsoft optical natural keyboard Mouse Microsoft IntelliMouse Explorer 3.0 PSU Seasonic M12D 850W Case Antec P183 Cooling ASUS cooler Hard Drives Western Digital 300GB Velociraptor
Seagate 7200.11 1TB Internet Speed 15/1 Road Runner Turbo Plus |
02 Feb 2010
|
#4 | | |
Can you double check that the correct IE is loading? I had this problem with the 64 bit IE, ended up using 32 bit one 100% of the time, but after that I decided FoxIt was just 100 times better anyways.
Go to the help drop down arrow on the far right -> About Internet Explorer, make sure it says 64 bit. | My System Specs | | |
02 Feb 2010
|
#5 | | |
It is 32-bit. I can't use 64-bit as it doesn't work with a lot of the things I use IE for. | My System Specs | | System Manufacturer/Model Number Custom by the REAL Nocturnal OS Windows 7 Ultimate CPU Intel Core 2 Quad Extreme X9650 @ 3.0GHz Motherboard ASUS Rampage Extreme X48 Memory 8GB Mushkin Redline Graphics Card EVGA 280GTX Monitor(s) Displays Dell 2405WFP Dell 2001FP Keyboard Microsoft optical natural keyboard Mouse Microsoft IntelliMouse Explorer 3.0 PSU Seasonic M12D 850W Case Antec P183 Cooling ASUS cooler Hard Drives Western Digital 300GB Velociraptor
Seagate 7200.11 1TB Internet Speed 15/1 Road Runner Turbo Plus |
02 Feb 2010
|
#6 | | |
Try an older version of Adobe Reader (uninstall 9.1, then install 8.1). Looks like some people on 9.1 were having this problem, it was corrected by downgrading to Reader 8.1 | My System Specs | | |
02 Feb 2010
|
#7 | | |
Sorry for intruding - I am saying that since I can't really help with the problem at hand, I don't have this problem at all, all I can say is that the pdf plugin does not work with 64-bit browsers (both IE and FF), while the 32-bit browsers (actually, FF, I don't use IE very often) have no such problem on my Windows 7 x64. Back when I started working with Vista x64 Adobe Acrobat would not run at all and I had to wait for the 64-bit patch. However, once the patch was out - everything works well ever since.
Now, my actual question is - is there a native 64-bit version of the FoxIt Reader? | My System Specs | | System Manufacturer/Model Number Dell Inspiron 530 OS Windows 7 Ultimate (x64) CPU Q6600 Memory 8 GB Graphics Card ATI Radeon HD 2600 XT Monitor(s) Displays Samsung Syncmaster P2450 Screen Resolution 1920x1080 Hard Drives Samsung HD103UJ
Samsung HD501LJ Internet Speed 25 Mb/s |
02 Feb 2010
|
#8 | | |
Quote: Now, my actual question is - is there a native 64-bit version of the FoxIt Reader? - So far, nothing yet. But the 32bit one runs perfectly fine over here... it's so much faster than the old adobe, difference is like night and day. When Googling it, it seems like I'm not the only one to be suggesting FoxIt a lot lately. | My System Specs | | |
04 Mar 2010
|
#9 | | Windows 7 Ultimate x64 SP1 Hampton VA |
Can you tell me (us) what version of Adobe Acrobat you're using? Also, what version of Adobe Reader as well?
Also do note that if you have Adobe Acrobat installed, you don't need Reader.
I just installed Adobe Acrobat 9 on Windows 7 x64 and during installation was asked which program, Reader or Acrobat, I wanted to use as a default for opening PDF files. I chose Acrobat.
Hope that helps. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-950 (3.06GHz) OC to 3.8GHz Motherboard Gigabyte GA-X58A-UD5 rev 1, F6 Bios Memory 12 gig Corsair DDR3 Dominator GT Memory (3X 4GB) Graphics Card AMD Radeon HD6950 2gig (Sapphire) Sound Card Soundblaster ZXR Monitor(s) Displays HP ZR22w 22" LCD Monitor Screen Resolution 1920 x 1080 Keyboard Logitech Wireless Wave Mouse Logitech Performance MX PSU Antec Signature - SG-850 Case Cooler Master HAF X Cooling Noctua NH-C12P SE14 Hard Drives Primary - OCZ Vertex 4 SSD (256GB). Storage - OCZ Vertex 2 SSD (120GB), 2TB WD Caviar Black. Internet Speed High Speed Cable Other Info Memory Timings - 1600MHz @ 8-8-8-20-1T @ 1.640 volts |
04 Mar 2010
|
#10 | | Windows 7 HP 64bit, Windows 8 Pro w/Media Center 64bit Covington, La |
Is Foxit safe to use. I know Adobe had problems with hacks and many updates to fix. I am curious if Foxit can also be exploited with a hacked PDF file.
Jim | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built OS Windows 7 HP 64bit, Windows 8 Pro w/Media Center 64bit CPU Phenom II X6 1100T Motherboard ASUS M5A99X EVO Memory Crucial Balistic 8gb DDR3-1866 CL9 Graphics Card MSI R6850 Cyclone IGD5 PE Sound Card On Board Monitor(s) Displays ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort Screen Resolution 1920 x 1080 Keyboard Logitech K120 Mouse Logitech Marble Mouse USB, Logitech Precision Game Pad PSU Seasonic X650 80 Plus GOLD Modular Case Corsair 400R Cooling Antec Kuhler H2O 620, Two 120mm and four 140mm Hard Drives Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0 Internet Speed 15MB Antivirus Norton IS 2012, Malwarebytes Pro Browser IE-10, FF-19 Other Info APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner Win 7 64-bit and problems with Adobe Reader/Acrobat problems? All times are GMT -5. The time now is 12:39 PM. | |