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Windows 7: Paint Shop Pro Photo X2 not responding


02 Feb 2010   #1

Windows Vista x32
 
 
Paint Shop Pro Photo X2 not responding

I just installed a few plugins for my lessons on Stepping Stones. Now my PSPX2 will not respond. I tried uninstalling Eye candy 4000, but that wasn’t it so I reinstalled it. Here is what happens: I open PSP and it opens quite quickly. The message center comes up asking me to install the free update for PSP. I usually just close that and go on to PSP. However, that screen comes up and it is blank. Then I am not able to click on anything. I have had windows 7 now for roughly 3 weeks w/o any problems until now.

TIA


My System SpecsSystem Spec
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02 Feb 2010   #2

Windows 7 and MAC
 
 

  1. <LI class=h_mi itxtvisited="1">On XP systems, Go to Start | Run. On Windows 7 systems, Click on Start button and then highlight the "Start Search" field. <LI class=h_mi itxtvisited="1">Type %appdata% and click Ok (or push Enter on keyboard on Vista systems). <LI class=h_mi itxtvisited="1">Double-click on the Corel folder.
  2. Delete* the ImageDB.db file and then close this window.
You should now be able to successfully run Paint Shop Pro Photo. *NOTE: if you receive a message that the file cannot be deleted or is in use, Restart the computer, then immediately try deleting the file. It should delete fine after a restart.
If Paint Shop Pro Photo X2 still hangs or is slow responding, try the following: Do the following to delete the Paint Shop Pro Photo X2 Database files. The program will recreate the files upon next launch. First Close Paint Shop Pro Photo X2 if is it running.
  1. <LI class=h_mi itxtvisited="1">Go to Start | Run, Type %temp% and click Ok. (on Vista, click Start button, then highlight Start Search. Type %temp% and then push enter on keyboard) <LI class=h_mi itxtvisited="1">On the Windows® Explorer Tool bar, Click the Up Folder button. The Up Folder button looks like a folder with a green arrow pointing up. If you don’t see it, Click View | Go to | Up one level. (On Vista, click Organize | Layout | Menu bar. Once displayed, go to View | Go to | Up one level). <LI class=h_mi itxtvisited="1">Double click on the Application data folder. NOTE: The Application Data folder is a hidden folder. Make sure you have enabled viewing of Hidden files and folders to see this folder. We have included instructions* below for enabling this view. <LI class=h_mi itxtvisited="1">Double-click on the Corel folder. <LI class=h_mi itxtvisited="1">Delete all content in the Corel Folder and then close this window
  2. Try running Paint Shop Pro Photo X2 again and note how it functions.
* To enable viewing hidden files and folders do the following:
  1. <LI class=h_mi itxtvisited="1">Go to Tools | Folder Options. <LI class=h_mi itxtvisited="1">Click on View tab. <LI class=h_mi itxtvisited="1">In the large white area marked Advanced settings, check the "Show Hidden Files and folders" radio button.
  2. Click OK to accept this setting. You should now see the Application data folder as described above.
My System SpecsSystem Spec
02 Feb 2010   #3

Win 7 Ultimate SP1 x64
 
 

Same here..X2 will stop responding when i'm running it.Will have to end the task using task manager.Restarting the app and re-editing my pics.Have no idea what's the prob with this app...
My System SpecsSystem Spec
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02 Feb 2010   #4

Windows 7 and MAC
 
 

I had the same problem but the above mentioned commands solved the problem
My System SpecsSystem Spec
03 Feb 2010   #5

Win 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by Stevy22 View Post
I had the same problem but the above mentioned commands solved the problem
Thanks...
My System SpecsSystem Spec
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 Paint Shop Pro Photo X2 not responding




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