Closing Photoshop shows error in Reliability History


  1. Johndbr
    Posts : 2
    Windows 7 64bit
       New #1

    Closing Photoshop shows error in Reliability History


    For the last 6 days when I close Photoshop CS4 the (Review reliability History) in Windows 7 64 bit shows the normal close of photoshop as (photoshop cs4 stop working). It dose this about 3 out of 5 shutdowns of this program. Have had Windows 7 for about three months. Can't figure out why this is happening. Photoshop runs fine and appears to close OK. Below are the details as they are in rliability history for this error. Any help would be great.

    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.1.0
    Application Timestamp: 499bfd16
    Fault Module Name: atio6axx.dll
    Fault Module Version: 6.14.10.9252
    Fault Module Timestamp: 4b22aef8
    Exception Code: c0000005
    Exception Offset: 000000000081283c
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 62b6
    Additional Information 2: 62b6287f6544c69d4bb8b2d7e0b877e3
    Additional Information 3: dc20
    Additional Information 4: dc20c2093e73913783252fc9e919e739
    Extra information about the problem
    Bucket ID: 11569944
      My Computer
    Quote Quote

  3. Johndbr
    Posts : 2
    Windows 7 64bit
    Thread Starter
       New #2

    Figured it out


    I noticed that the day before this mess started I had installed an update to my ATI R5770 video card drivers. So I went back and installed the old drivers. Now it's working fine as far as CS4 is concerned. The only problem I have with the ATI card is the grey sceen of death thing. ATI is suppose to be working on that problem.
      My Computer
    Quote Quote

 

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