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Windows 7: Windows Live Mail Issue

15 Mar 2010   #1

Windows 7 Ultimate Home 64
 
 
Windows Live Mail Issue

Since there is no real way to contact Microsoft or the Windows Live team with out paying at least $100 an hour, I was hoping someone here could help me....


Up until about a week ago, I was receiving emails from a forum that I run, no problem. They dropped into my inbox like they should.


A week ago, roughly, they suddenly started going into my junk box.



I have added the email address to my safe list, as a contact, allowed the contact, and marked the emails as "not junk". I have also double checked and the email is both in my contacts and in my safe list. My safety options are set to allow safe senders.


Yet, no matter how many times I do this, the emails are still sent to my junk folder.


I am using Version 2009 (Build 14.8).


My System SpecsSystem Spec
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15 Mar 2010   #2

 

live mail side email filtering from the sound of it
My System SpecsSystem Spec
15 Mar 2010   #3

Windows 7 Ultimate Home 64
 
 

Thats fantastic (please note and forgive my sarcasm), but how the heck do I get it to STOP doing it?
My System SpecsSystem Spec
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15 Mar 2010   #4

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by ACWN View Post
Since there is no real way to contact Microsoft or the Windows Live team with out paying at least $100 an hour, I was hoping someone here could help me....
Since I don't use Live Mail and thus have no answer for your problem, plus don't want to feel the wrath of your sarcasm I thought I would provide this link for you... Live Mail Client Issues Threads

And I agree with brady, it is a filtering issue. How to set it...??? As stated earlier, I don't use Live Mail. However, the link provided might help
My System SpecsSystem Spec
15 Mar 2010   #5

 

^^ I'm unsure how that would be handled as well. To me, it sounds like you've done everything you can do. Maybe transfer to another client to bypass the problem completely?
My System SpecsSystem Spec
15 Mar 2010   #6

Windows 7 Ultimate x64
 
 

A quick search from the link provided above found this...

Most of my safe senders are going to junk!
My System SpecsSystem Spec
15 Mar 2010   #7

Windows 7 Ultimate Home 64
 
 

Sorry if I sounded snippy, I didnt mean to, this has just been driving me nuts and making me REALLY mad.

FZ21Z, thanks. Apparently its a new issue through the whole Hotmail/Windows Live system. *sigh* They're "working on it". I take that with a grain of salt any more cause of the past issues I've had with Yahoo! and their saying that (yeah, I know, different companies, but still)... oh well, here's hoping.

brady - I would switch mail users, but when I go to check my email via my MSN messenger, it automatically opens up Windows Live - and nothing else. I've also had nothing but problems with mail systems like Outlook not sending emails and having issues just working it.
My System SpecsSystem Spec
16 Mar 2010   #8

 

What I really meant was, change your forum address to another account, like gmail or similar. This issue really seems to be out of our hands at this point.
My System SpecsSystem Spec
16 Mar 2010   #9
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Have you check the tab under "Tools", security options of windows live mail??? Could it be an enforced option you've made? Like it is set to High and send directly to junk box?
My System SpecsSystem Spec
16 Mar 2010   #10

Windows 7 Ultimate Home 64
 
 

brady: oooh. Yeah, I dont know if that would change anything though. Its not the address thats causing it, its my account.

NoN: I do believe I said that I checked that in my original post. My safety options are set to allow safe senders only. This email address is both on the safe list and in my contacts. Its an issue with Hotmail/Windows Live's servers, or something. They're working on it, for now all I can do is deal with the annoyance. *sigh*
My System SpecsSystem Spec
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