black quick time controls

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  1. Posts : 8
    windows 7
       #1

    black quick time controls


    Any time Quick Time plays an audio, the control panel is black. Does anybody have a workaround on that?

    Running win 7 on hp desktop.

    w.
      My Computer


  2. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #2

    Hi w,

    Try running Quicktime (or your browser, if it's embedded media) in Compatibility Mode: Compatibility Mode
    You can try various compatibilities but I'd start with Vista.

    Cheers,

    Walker
    Windows Outreach Team
      My Computer


  3. Posts : 8
    windows 7
    Thread Starter
       #3

    When I check on Properties I don't get the screen you showed. There is no option named compatibility. I am running Windows 7 on a new HP desktop and I am still learning the tricks of Windows 7. This is one that I have not conquered yet.
    w.
      My Computer


  4. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #4

    Hi again,

    Are you having problems with the Quicktime application itself, or with the Quicktime plugin for your browser?

    Cheers,

    Walker
    Windows Outreach Team
      My Computer


  5. Posts : 8
    windows 7
    Thread Starter
       #5

    Not sure, but could be both. I can click on a file and it will call in Quick Time or I can click on the Quick Time execute file in "Programs" and then Load the file and I get the black control box in both of them.

    Walter.
      My Computer


  6. Posts : 8
    windows 7
    Thread Starter
       #6

    black quick time controls


    Well, I finally found the compatibility box, checked on Vista SP 2 and now quick time runs OK. Thanks for the assistance.

    Walter.
      My Computer


  7. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #7

    Sure thing, I'm glad you were able to get it working Walter. Please let us know if there's anything else we can assist you with in the future.

    Cheers,

    Walker
    Windows Outreach Team
      My Computer


  8. Posts : 2
    Windows 7
       #8

    black quicktime controls continued


    I am running Windows 7 and have the same black controls for Quicktime player. I click on an mp3 in a website (including my own) and the controls are black. On audio files only a black bar shows. I have tried changing the compatibility settings to Windows XP SP2 and 3, also Vista settings. No help. Anyone have any more ideas?
      My Computer


  9. Posts : 8
    windows 7
    Thread Starter
       #9

    Quicktime controls


    I found that if you load Quicktime first, then open the file, you get the controls. If you click on the file first, then Windows 7 detects that you need Quicktime to open the file, then it is called by Windows 7 and you get the black control box. I have not found a way to change this.
    w.
      My Computer


  10. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #10

    Hi robinsan,

    What happens when you Run as Administrator?

    Walker
    Windows Outreach Team
      My Computer


 
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