| Windows 7: Windows Installer Broken |
08 Apr 2010
|
#1 | | |
Windows Installer Broken How do I fix it?
I can't install anything, and the installer is stuck in a loop when I start ANY software. This renders my new computer unusable.
I try to uninstall the Office XP suite that partially installed and failed, and it tells my I don't have permission.
It's beginning to look like the only way out is to re-install Windows, and I don't want to go that drastic.
Jon | My System Specs |
| System Manufacturer/Model Number HP Touchsmart tm2 OS Windows 7 Pro |
08 Apr 2010
|
#2 | | Windows 7 Pro 64 SP1 East Bay Area, CA |
I would try this tutorial to see if you can find and fix any corrupt files, SFC /SCANNOW Command - System File Checker
Post back with your results. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Compaq sr5410f case OS Windows 7 Pro 64 SP1 CPU AMD X2 4450E @ 2.3 ghz Motherboard Biostar MCP6P M2+ Memory 4.0 g Graphics Card Nvidia GeForce 9600 GT , 512mb Sound Card onboard Monitor(s) Displays auria eq2367 Screen Resolution 1920 x 1080 Keyboard logitech wave cordless Mouse logitech LX8 cordless laser mouse PSU 250 watts Case Compaq Cooling couple fans Hard Drives 1 tb Hitachi HDT721010SLA scsi, 500 gb external Internet Speed comcast hi speed 19 dn 8 up Antivirus Microsoft Security Essentials Browser IE10 Other Info Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
09 Apr 2010
|
#3 | | |
It said Resource Protection did not find any integrety violations.
Findstr was not able to open the log, so I opened it with notepad. About the only noteworthy thing I could find in the file was a lot of Move File records.
I have not idea what that means.
Jon | My System Specs | | System Manufacturer/Model Number HP Touchsmart tm2 OS Windows 7 Pro |
09 Apr 2010
|
#4 | | Windows 7 Professional x64 The Wild West |
Have you ran the apps as admin? It's an idea
These permission issues have caused me to use my images more than once. I'm bad with them. I find it easier to restore an image than mess with permission problems. | My System Specs | | System Manufacturer/Model Number Keeps changing - (Custom) OS Windows 7 Professional x64 CPU Intel Core i7 860 Motherboard Gigabyte GA-P55-UD4P Memory 4GB DDR3 Mushkin 1600Mhz @ 7-8-7-20 Graphics Card MSI GTS250 1GB DDR3 Twin Frozr Sound Card Onboard realtek Monitor(s) Displays Samsung SyncMaster 24" P2450 + Samsung 20" 2033 Screen Resolution 1920 X 1080 and 1600 X 900 (#2 system 1440 X 900) Keyboard Gigabyte USB keyboard Mouse Microsoft wireless laser mouse 5000 PSU Corsair 750 HX Modular Case Lancool PC-K62 Cooling Cooler Master TX3 CPU cooler and 4-140mm and 1-120mm case Hard Drives Patriot Inferno 120GB SSD + 3 WD Blue 640GB drives Internet Speed 7 Mb down 1.5 up Other Info System #2: AMD Phenom II X6 1055T (Freezer 7 Pro cooler) - Gigabyte 880GMA-UD2H - WD 500GB Black - 9500GT (1GB) 500W OCZ modular PSU - Antec 200 case. System #3 (LapTop) Core 2 Duo T6670 - 320GB 7200RPM HD - 4GB DDR3 RAM. |
09 Apr 2010
|
#5 | | Windows 7 Pro 64 SP1 East Bay Area, CA |
So is office xp still on your system? If so I would use something like revo uninstaller, Revo Uninstaller - Free software downloads and software reviews - CNET Download.com
To get rid of it.
Here's some more info on the subject, Unable to install Office XP (Windows 7 OS) | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Compaq sr5410f case OS Windows 7 Pro 64 SP1 CPU AMD X2 4450E @ 2.3 ghz Motherboard Biostar MCP6P M2+ Memory 4.0 g Graphics Card Nvidia GeForce 9600 GT , 512mb Sound Card onboard Monitor(s) Displays auria eq2367 Screen Resolution 1920 x 1080 Keyboard logitech wave cordless Mouse logitech LX8 cordless laser mouse PSU 250 watts Case Compaq Cooling couple fans Hard Drives 1 tb Hitachi HDT721010SLA scsi, 500 gb external Internet Speed comcast hi speed 19 dn 8 up Antivirus Microsoft Security Essentials Browser IE10 Other Info Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
09 Apr 2010
|
#6 | | |
I tried to find and download Revo, but the flashing uninstaller prevents me from using the browser. The computer is pretty much useless and I'm having to use my dying XP machine. | My System Specs | | System Manufacturer/Model Number HP Touchsmart tm2 OS Windows 7 Pro |
09 Apr 2010
|
#7 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
First let's rule out some trouble sources.
A. This is the first thing to do, in fact, it's so important that I'm not even going to point B until I've heard the results. - Download MalwareBytes. Malwarebytes
- Disconnect from the Internet.
- Disable your present antivirus software.
- Remove your present antivirus software.
- Install and run the MalwareBytes Quick Scan (remove any bad guys)
- Reconnect to Internet.
- Update MalwareBytes.
- Run malwarebytes quick scan again.(remove any bad guys)
- Download Microsoft Security Essentials. http://www.microsoft.com/security_essentials/
- Install Microsoft Security Essential.
- Disable MalwareBytes.
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
09 Apr 2010
|
#8 | | |
derekimo, I finally got past the flashing installer and downloaded Revo. Unfortunately it uses the built-in uninstaller, which is broken, so Revo fails totally.
karlsnooks, thank you. I already have Microsoft Security Essential and no other antivirus software, so I don't think I'll remove it. | My System Specs | | System Manufacturer/Model Number HP Touchsmart tm2 OS Windows 7 Pro |
09 Apr 2010
|
#9 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Excellent, Microsft Security Essentials does not need to be removed. Actually, MSE and AntiMalware play well together.
Do run AntiMalware from MalwareBytes, then we're assured that there isn't a bod guy on your computer.
Boot into Safe Mode.
Log on under your administrator account (not the computer administrator account).
Can you now uninstall?
Can you now install?
Oh yes, when getting ready to install, right-click on the install program and choose "run as administrator".
Probably, a good idea would be to do a repair install. Repair Install | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
09 Apr 2010
|
#10 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
Can you go back to an early restore point? | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 Windows Installer Broken problems? All times are GMT -5. The time now is 05:39 PM. | |