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Windows 7: undeletable file

12 Apr 2010   #1
camo

MS Windows 7 Home Premium 64-bit
 
 
undeletable file

hi,
i have a problem deleting a directory from my desktop.
a while ago i installed a program (wich was working fine) and afterwards i was installing another program. during this install my pc crashed and deleted both of the programs.

i couldnt reinstall the first program becouse the computer was thinking that the program was already installed but couldnt remove it either. so (maybey stupid) i cut the broken files out of programfiles and pasted them as backup on my desktop. later i was able to reļnstall the program.

but now when i try to delete the folder it sais im not autorized to delete it, however i am logged in as administrator.

i already tryd following things to delete it:
-cmd commands del filename and del /f filename
-the program unlock me
-get the ownership of the folder with cmd commands
-startup in safemode
-...

nothing gave any results
i hope someone can help me

thx and greets,
camo


My System SpecsSystem Spec
.
12 Apr 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

First, check to make sure you don't have a virus. Run a scan with Malwarebytes.

You can also try this post: Folder won't Delete - ARGH
My System SpecsSystem Spec
13 Apr 2010   #3
camo

MS Windows 7 Home Premium 64-bit
 
 

i have ran a complete scan of my pc. even used 2 antivirus programs (avast and the sugessted malwarebytes) i found 1 infected file. i made the program delete it, it rebooted the pc and when it was running again there were no results. the folder is still on the desktop and i cant delete it.

are there other methods or suggestions?
thx
camo
My System SpecsSystem Spec
.

13 Apr 2010   #4
Dwarf

Windows 8.1 Pro RTM x64
 
 

Hi Camo and welcome to Windows 7 Forums

You could try booting into a live version of Linux (this runs directly from the CD/DVD, and does not save any information to your HDD), and see if you can delete the file/folder from there. You will need to browse to the folder in question. This method quite often succeeds where others don't.
My System SpecsSystem Spec
13 Apr 2010   #5
camo

MS Windows 7 Home Premium 64-bit
 
 

great! thaks i will give it a try but im going to need a little bit of help,
where do i get linux for a cd? and how do i start it? just by booting from cd when starting up (with cd inserted ofcource)?
My System SpecsSystem Spec
13 Apr 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Here you go: Download Ubuntu | Ubuntu

Ubuntu is a popular version, that is similar enough to Windows and Mac that you should have little trouble finding your way around.

Download and burn the CD, then boot from it. When it asks you if you want to install, run Memtest, or "Try Ubuntu without any changes to the computer", choose the latter.
My System SpecsSystem Spec
13 Apr 2010   #7
camo

MS Windows 7 Home Premium 64-bit
 
 

ok i downloaded ubuntu burned it on a CD and im able to startup from the CD.
now my question is wich option do i have to take couse when i take the one thats below i just startup windows and i cant remove the folder

do i have to take try without changes?
My System SpecsSystem Spec
13 Apr 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Yes, try it without any changes.
My System SpecsSystem Spec
13 Apr 2010   #9
camo

MS Windows 7 Home Premium 64-bit
 
 

ok i tryd that but i have some problems with finding the folder i want to delete it seems like i cant acces the hard drive disk. how do i have to do it?
My System SpecsSystem Spec
13 Apr 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Hang on, let me boot up my virtual Ubuntu machine.
My System SpecsSystem Spec
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