Microsoft fix doesn't work?

MilesAhead · 18 Apr 2010

vegaspat said:

Well, now what?

I did THREE System Restores. The last one from Safe Mode. Nothing was accomplished. It will not get rid of the Microsoft FixIt 50237 which is in there twice.

In fact, I went back to the 14th while in Safe Mode and nothing at all was changed. Guess that's why I've never had much faith in System Restore.

I suppose I could import the Registry key I exported before I messed with the Registry. But now it's getting a little scary.

Next?

You mention the restores but you make no mention of trying to install the download from the link I gave. I don't know what the issue is on your machine but on mine it went on first go and .hlp files work.

At this point I doubt it would hurt anything to try the .msu download from Digital Life.
Unless you have already. I can understand being flustered. I know I've posted a few times esp. on Vista forum when I was not having much fun. But please try to relate which software you are trying to put on otherwise it's going to get really confusing.

vegaspat · 19 Apr 2010

Well, I'm really mixed up now.

I went back and basically started over.

I understood your instructions to say that instead of typing AllowIntranetAccess I should type AllowProgrammaticMacros and instead of entering 1 in the Value Data I should enter 00000001.

If that isn't what you meant I've made a bigger mess which is not what I really needed to do.

All I originally wanted was to open the Help file on a Sierra software program called
Card Zone.

Now when I try to open the Help file, I'm back to square one telling me how to download the WinHlp32 file.

What are my options now?

SamirMMBr · 28 Nov 2013

Hi,
Open regedit.exe
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings \ ZoneMap \ ProtocolDefaults
Change FILE = 3 to FILE = 1 or 0
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The case of Winhlp32 on Windows 2008 R2 | Just another great IT blog
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Rgds,
Samir M. Morimoto

vegaspat said:

I installed a desktop publishing program on both my Vista Desktop and my Win 7 laptop.

When I went to open the Help File I had to go to the Microsoft site for the WinHlp32.exe download. This was because I received an error message re a problem running the macro (1037) This a known problem.

I let MS "Fix" it on the Vista machine and it worked like a charm. But when I tried it TWICE on the Win7 laptop it wouldn't work. So per their documentation I attempted to fix it myself. That didn't work either.

Tried to contact their support link provided and that was useless.

Any idea why I can't get results I need?

Thanks.