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Windows 7: Epson cx3900 and epson scan

29 Apr 2010   #1

windows 7
Epson cx3900 and epson scan

Hi I am hoping that some one can help solve this problem for me we have just upgraded our computer and it has windows 7 as the OS we used XP previously.

The printer / scanner works fineas a printer however my problem is that the scanner part will only work with windows fax scan, I used to scan using epson scan on the old computer and I find this much more flexable than the windows fax scan. however it will not run on the new computer. I have down loaded the 64 bit driver (as we are using windows 7 64 bit) and installed it but when I try to start epson scan I get " epson scan cannot be started" " try trouble shooting" which I have done and have set the compatibility settings to use XP service pack 3 and run as administrator. And this does not help.

Can anyone offer some suggestions how I may get this to work and also explain the solution in step by step process as i only have a basic knowledge when it comes to computers.


My System SpecsSystem Spec

29 Apr 2010   #2

Windows 7 32 bit

You can try some freeware graphics programs that have scan support such as
My System SpecsSystem Spec
30 Apr 2010   #3

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6

Please also read through this thread about running Epson Scan in Windows 7: EPSON Scan


Windows Outreach Team
My System SpecsSystem Spec

31 Oct 2010   #4

Windows 7 Home Premium 32bit

I had success running Epson Scan when I used the Vista 32 bit version (2.9m) available from Epson Europe or Epson Australia.

I had previously installed the Win 7 printer driver Ver. 6.11E from the Australian site. Tip: When the driver installation program is searching for the USB port, turn the printer off and on again. It should find it then.

The only problem I'm having now is running Epson Scan on a different PC on the network.

My System SpecsSystem Spec

 Epson cx3900 and epson scan

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