I was able to dowload CCleaner and superantispyware which were suggested by two members here right after I restored my computer do factory defaults using the partition of my disk, but now it isn't letting me download things, such as firefox, of a third antivirus software they suggested.
I am using a limited account with a password protection and password on the admin account like they said also.
tried google chrome and got an error also. cant download anything still. -.-