Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: iTunes installing issues- windows 7

21 May 2010   #1

windows 7
iTunes installing issues- windows 7

Okay here is the issue.. If any more info is needed to help me out please let me know and I will try to get it for you..

My Father gets Software for free from his job, So he brought Windows 7 over and I installed it for him on his laptop since he hated Windows Vista, and then I installed it onto my desktop.

Both computers are running Windows 7 ultimate 32bit

I then installed the newest version of itunes on his laptop a few months ago so he could sync music to his phone. Then I went to install itunes onto my desktop since I recently bought a ipod touch.

During installation I get this error towards the end.

I tried getting help from other sites but no one had a clue. There was no virus software running in the background or any other software running during install so nothing to interfere with during install.

So I gave up and ended up installing a older version of itunes, today I thought I'd give it another shot to update the version of itunes I had with the newest available version.

I uninstalled the old version and downloaded/attempted to install the newest version straight from apples website.

I then get this same error again

When I hit the "OK" button the window closes then the status green bars says "rolling back processes" and then attempts to install the software again. And nothing.

I went back to try and install an older version of itunes and now when its fully done installing itunes does not want to "pick up/ or recognize that I have an ipod plugged in"

Right now my ipod is completely useless cause I cant even get itunes on my computer.

I'm currently trying to install itunes Version 32 bit

My System SpecsSystem Spec

22 May 2010   #2


Welcome to windows 7 support forums,

The issue you are describing is an incomplete install of Itunes using the Windows 7 OS.
Resolution of this issue is as follows:
  • Remove all Apple/quicktime apps/programs and services including apple mobile device
  • reboot your system, download/install the latest version of Itunes.
My System SpecsSystem Spec

 iTunes installing issues- windows 7

Thread Tools

Similar help and support threads
Thread Forum
Trouble installing iTunes 9 on brand new laptop running Windows 7
My husband bought me a brand new laptop from Best Buy and also recently purchased an iPod touch for me for Mother's day. I had downloaded iTunes 9 on my old laptop (before getting this new one), the old computer was running Windows XP and I did not encounter any problems installing iTunes 9 & using...
Issues with iTunes
iTunes is really starting to irritate me now. Upon first start-up , iTunes runs perfectly and performs how it should. However when I close the software and attempt to open it again nothing happens. I then go onto task manger and end the iTunes process. I then again try to open iTunes and as soon as...
Music, Pictures & Video
Issues installing itunes
Hi, I am having trouble installing iTunes. A couple weeks ago, when after I had imported a cd and plug in my ipod to sync. An error message popped up saying: Bonjour failed. Verify you have privileges. Also, I am only able to install or uninstall programs in safe mode. Please help! ...
Problem when installing iTunes on Windows 7
About 2 weeks ago I formatted my hard drive because I thought I had a virus. I installed Windows 7 and everything went fine until is wanted to install iTunes for my iPod Touch. Well I downloaded it and installed it. When I was installing it, it was installing for about a minute and then this error...
More Itunes Issues
Hello, I have recently upgraded to Windows 7 and even after uninstalling ITUNES, and downloding the 64 bit version it still won't auto-sync with my IPOD 60GB Classic. I have a Gateway NV52 Computer. When I plug in my IPOD, the IPOD states not to remove it as it is syncing. Windows recognizes the...
Music, Pictures & Video
iTunes x64 not installing for windows 7 x64
I'm trying to install itunes 9 on a computer running windows 7 pro x64. I don't know why, but the installation goes to about 80% and then doesn't finish. And yes, I am using the itunes x64 installer. Is there any way to completely remove the apple files so that it would start installing fresh,...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:38.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App