|21 May 2010||#1|
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iTunes installing issues- windows 7
Okay here is the issue.. If any more info is needed to help me out please let me know and I will try to get it for you..
My Father gets Software for free from his job, So he brought Windows 7 over and I installed it for him on his laptop since he hated Windows Vista, and then I installed it onto my desktop.
Both computers are running Windows 7 ultimate 32bit
I then installed the newest version of itunes on his laptop a few months ago so he could sync music to his phone. Then I went to install itunes onto my desktop since I recently bought a ipod touch.
During installation I get this error towards the end.
I tried getting help from other sites but no one had a clue. There was no virus software running in the background or any other software running during install so nothing to interfere with during install.
So I gave up and ended up installing a older version of itunes, today I thought I'd give it another shot to update the version of itunes I had with the newest available version.
I uninstalled the old version and downloaded/attempted to install the newest version straight from apples website.
I then get this same error again
When I hit the "OK" button the window closes then the status green bars says "rolling back processes" and then attempts to install the software again. And nothing.
I went back to try and install an older version of itunes and now when its fully done installing itunes does not want to "pick up/ or recognize that I have an ipod plugged in"
Right now my ipod is completely useless cause I cant even get itunes on my computer.
I'm currently trying to install itunes Version 22.214.171.124 32 bit
|My System Specs|
|22 May 2010||#2|
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Welcome to windows 7 support forums,
The issue you are describing is an incomplete install of Itunes using the Windows 7 OS.
Resolution of this issue is as follows:
|My System Specs|
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