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Windows 7: Mysterious error and uninstallation problems

24 May 2010   #1
Emerald Boa

Windows 7 Home Premium
Mysterious error and uninstallation problems

For the past 2 weeks I've been getting a .dll error on startup.

At first I didn't notice anything wrong (aside from that, obviously) but now the icons for Office, Skype, Messenger, Adobe Reader, and quite a few other programs, have stopped working. The programs themselves are fine. I realised that they're all programs that came with the OS when I installed it; all the shareware I have is ok. I concluded that there must've been an error in the installation. Correct?

I don't really want to reinstall Windows, even with the repair install, because my disk is partitioned (and I think some people have had problems with that) and I'm scared it'll screw up my connection (it's something that happens every time I so much as blink at it, so paranoia is justified).

So I thought, Ah ha! I shall uninstall the programs (none of them are paid for, after all) and then reinstall the lot. Eureka. But -joy oh joy- some of them can't be uninstalled. I get the following error:

Or, in the case of Office, a polite refusal. Uninstallation didn't work, sorry mate.


Additional: now Secunia PSI (just installed) has no icon. Which it did, 2 min ago. This is getting scary.

My System SpecsSystem Spec
24 May 2010   #2

Windows 7 Professional x64

I suggest a system files check. Open an elevated command prompt and enter sfc /scannow.

Also try a repair install. It shouldn't cause any problems, but in the rare event it does, we'll be sure to get them sorted out for you.
My System SpecsSystem Spec
25 May 2010   #3
Emerald Boa

Windows 7 Home Premium

Scanned... not a sausage. I think I may have to reinstall.

I think the icon problem comes from a corrupt .dll, because rebuilding the icon cache didn't work and when I try to change the icon I get the following error:

Mysterious error and uninstallation problems-ico.jpg

...although it lets me give it a standard icon when I hit OK.

I managed to restore the Secunia icon without any trouble, though, so perhaps reinstalling the programs will fix it. Oh please lord let it fix it.

My System SpecsSystem Spec


 Mysterious error and uninstallation problems

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