Problem when installing iTunes on Windows 7


  1. c0ke
    Posts : 2
    Windows 7 Ultimate 32-bit Version 6.1.7600 Build 7600
       New #1

    Problem when installing iTunes on Windows 7


    About 2 weeks ago I formatted my hard drive because I thought I had a virus. I installed Windows 7 and everything went fine until is wanted to install iTunes for my iPod Touch. Well I downloaded it and installed it. When I was installing it, it was installing for about a minute and then this error pops up.

    After I click OK it rolls back it's actions and tries again, only to give me the same error.
    I tried exiting all my antiviruses etc nothing helped me. At first I though it was iTunes fault but then when I went to install Adobe Reader I got this error.

    Both the errors have the same 'HRESULT: 80070005'.

    Please anyhelp is appreciated I have entered my specs on my profile and my OS is Windows 7 Ultimate 32-bit (and I have downloaded the 32-bit installer).

    I just installed VLC Media Player so some programs do install.
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  3. baarod
    Posts : 1,519
    El Capitan / Windows 10
       New #2

    c0ke said:
    About 2 weeks ago I formatted my hard drive because I thought I had a virus. I installed Windows 7 and everything went fine until is wanted to install iTunes for my iPod Touch. Well I downloaded it and installed it. When I was installing it, it was installing for about a minute and then this error pops up.

    After I click OK it rolls back it's actions and tries again, only to give me the same error.
    I tried exiting all my antiviruses etc nothing helped me. At first I though it was iTunes fault but then when I went to install Adobe Reader I got this error.

    Both the errors have the same 'HRESULT: 80070005'.

    Please anyhelp is appreciated I have entered my specs on my profile and my OS is Windows 7 Ultimate 32-bit (and I have downloaded the 32-bit installer).

    I just installed VLC Media Player so some programs do install.
    It's a permissions issue. Run both installers as administrator. If that fails see http://blogs.msdn.com/b/astebner/arc...04/739820.aspx
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  4. c0ke
    Posts : 2
    Windows 7 Ultimate 32-bit Version 6.1.7600 Build 7600
    Thread Starter
       New #3

    Unfortunately this hasn't helped. I followed all the steps for SubInACL and it created a 1GB log file which I can't open. Running the installers as Adminstrator hasn't worked either.
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  6. baarod
    Posts : 1,519
    El Capitan / Windows 10
       New #4

    c0ke said:
    Unfortunately this hasn't helped. I followed all the steps for SubInACL and it created a 1GB log file which I can't open. Running the installers as Adminstrator hasn't worked either.
    What happens when you try to open it?
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  7. Adrian
    Posts : 1,419
    Windows 7 7600 1 X64
       New #5

    c0ke said:
    Unfortunately this hasn't helped. I followed all the steps for SubInACL and it created a 1GB log file which I can't open. Running the installers as Adminstrator hasn't worked either.
    Welcome to Windows 7 Support, please review the following link to assist you with your Itunes issue. Trouble installing iTunes 9 on brand new laptop running Windows 7

    Adrian
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