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Windows 7: Samsung Test Tools Error

16 Jun 2010   #1
wizkid

WINDOWS 7 HOME PREMIUM 64BIT
 
 
Samsung Test Tools Error

Hi

Does anyone know how to fix the below error ? I am trying to run tests on my Samsung HDD but each time I run the CD it comes up with the error.

http://img22.imageshack.us/img22/3829/1002180dr3.jpg


Does anyone know how to fix this or of any other tools that I can use to test for bad sectors and the overall health of the drive?


Thanks


My System SpecsSystem Spec
.
16 Jun 2010   #2
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Is that from the latest version available from Samsung?

SAMSUNG Hard Disk Drive - support - utilities
My System SpecsSystem Spec
16 Jun 2010   #3
wizkid

WINDOWS 7 HOME PREMIUM 64BIT
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Is that from the latest version available from Samsung?

SAMSUNG Hard Disk Drive - support - utilities
Yes it is

Any ideas on what causing this issue?
My System SpecsSystem Spec
.

16 Jun 2010   #4
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Sorry but no. Maybe try contacting Samsung and see what they say.

One thing from looking at your specs, you have a Seagate drive listed and if it is connected as well as the Samsung drive, as far as I know Seatools,

| Seagate

will work on any hard drive as long as one of them is a Seagate drive.
My System SpecsSystem Spec
16 Jun 2010   #5
wizkid

WINDOWS 7 HOME PREMIUM 64BIT
 
 

Okay thanks,

I've managed to get Seagate tools to test the Samsung drive just waiting for it to complete the tests to see if this is the cause of the crashes that the system has been having.
My System SpecsSystem Spec
16 Jun 2010   #6
Adrian

 

Quote   Quote: Originally Posted by wizkid View Post
Okay thanks,

I've managed to get Seagate tools to test the Samsung drive just waiting for it to complete the tests to see if this is the cause of the crashes that the system has been having.
Welcome to Windows 7 Support,
Wiz, how old is this drive/software?
I have not seen a ram drive/turbo disk since the Atari days!
My System SpecsSystem Spec
16 Jun 2010   #7
wizkid

WINDOWS 7 HOME PREMIUM 64BIT
 
 

Adrian ,

Thanks for your reply


The drive is 2 years old and I'm using the software below

SAMSUNG Hard Disk Drive - support - utilities

Model HD403LJ
My System SpecsSystem Spec
Reply

 Samsung Test Tools Error




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