This is my first posting, I hope some kind tech person can help me:
And before anyone says 'try Adobe support'.......well I have bounced from page to page on the Adobe web in a desperate attempt to get help. I rang Adobe support from my workplace and was advised they could only offer assistance between 9am & 5pm monday to friday. I work 9am to 5pm monday to friday, so dont' stand a snowballs chance in hell of getting assitance there.
So here is my problem: I have tried to install photoshop cs5, but recieve the following error message:
Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\EE3C5F35DE50038499B4052B0F5DF0EC. Verify that you have sufficient access to that key, or contact your support personnel.
Action ended 19:01:19: InstallFinalize. Return value 3.
I have studied and tried to do what Adobe state on their web site (http://kb2.adobe.com/cps/404/kb404622.html)
to deal with this error, because they say it's a permissions problem.
I followed it step by step, but I still cannot get the software to install, I've only had Windows 7 for a couple of months, so don't know the in's & outs like I did with windows XP.
Has anyone elso has this problem? Can anyone shed any light on how to get this software installed and running, other wise I'm gonna be left with a very expensive coaster!!!!!!
Thanks in advance to any who can help