At the end of my wit with windows live messenger.. Constant problem!

OK so I have been constantly trying to fix my messenger problem but I cannot seem to fix it, as you can see I'm running a 32 bit version of win7 ultimate and I have never had any problems with Messenger I can't understand what is wrong.

I have tried to re-install, run as admin, compatibility mode, other versions, portable versions, un-installing Java, several helplines (who were all pathetic btw), running in safe mode, scanned with 2 different anti viruses (eset and AVG), completed 2 clean installs (deleting everything to do with live including registries, folders, appdata and credentials, followed every bit of Microsoft help they had to give and still nothing i sign in then crash and get this error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc935af
Fault Module Name: msnmsgr.exe
Fault Module Version: 14.0.8117.416
Fault Module Timestamp: 4bc935af
Exception Code: c0000005
Exception Offset: 0026ca50
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Or this one

Problem signature:
Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc935af
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Same 2 errors every time, and once I click 'check online for a solution to this,' that crashes then just closes no solution.

I have also tried several different portable versions on top of legit install versions and non work all keep crashing...

Hi Tekken and welcome to the forums,

Are you receiving any error messages either on screen or in the windows event log? If so please let us know.

To do a clean reinstall of Messenger, follow these steps.

1. Download the Microsoft Windows Installer Clean up utility
2. Run it and look for live messenger in the list of programs.
3. Then click REMOVE."Messenger" folder:
- 32bit Windows = %systemdrive%\Program Files\Windows Live
- 64bit Windows = %systemdrive%\Program Files (x86)\Windows Live
4. Navigate to %userprofile%\AppData\Local\Microsoft and delete the folder called "Messenger"
5. Download a new copy of windows Live and install messenger.

-Timo

Yes it's the standard window pop-up for 'This program is not responding' Trying this now, can't believe i missed this idea thank you :).

ok this is the error message now after your recommendations, thanks however I thought that option would work

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc935af
Fault Module Name: UXCore.dll
Fault Module Version: 14.0.8117.416
Fault Module Timestamp: 4bc91115
Exception Code: c0000005
Exception Offset: 00073cde
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

btw i have latest versions of directX and Flash as well.

pffft microsoft are pathetic sent 2 emails one to live support one to microsoft support both redirected me to each other, absolutley pathetic

god only knows i did have msg plus but it never failed me before, however i don't know how to do a complete un-install including message plus reg's because i have no idea what they are.

Also I am using custom themes but this was not the problem as i reverted all to default and no difference.

thank you very much for taking time to my problem :)

What would a simple uninstall and re-install of window live messenger do?
IMO If I something isn't working they way I like it I uninstall it with Revo Unistaller.
Then I go to the software site, download the item and install it.
Just a thought...