Kaspersky internet security 2010 mulfunction, need help!!!!

Lomai · 25 Jun 2010

Hi

Have a look here

Regards

silentcer88 · 25 Jun 2010

i dont think my kaspersky got problem...

i think my os got problem..

my window will self reboot when my kaspersky scan my sytem files...

my window told that it reboot to prevent my computer from damage...

pls tell me what happened..

Lomai · 25 Jun 2010

Hi

Some of the earlier versions of Kaspersky had issues with Windows 7. That is why we have stated that the first thing you should try is to reinstall the new version of Kaspersky.

Regards

Luckystar · 25 Jun 2010

Lomai said:

Hi

Some of the earlier versions of Kaspersky had issues with Windows 7. That is why we have stated that the first thing you should try is to reinstall the new version of Kaspersky.

Regards

Oh darn it, i forgot about that.

Silentcer88 - Go to kaspersky's site and download the latest 2011 trial version, if that works, pop in your licence to activate as Kaspersky allows you to use the same licence (whilst it is still actve) on any year version. Just not type.

Meaning you can use the Kaspersky Internet 2009 key (What i have) on 2010 and 2011.

Kaspersky Anit-virus key for 2009 can be used on 2010 and 2011.

You just can't mix, i.e. Kaspersky Internet Security key on Ant-Virus or visa-versa.

Lucky

shelbourne104 · 25 Jun 2010

Did you try reinstalling it?. Remove all program files and reinstall them and update the software to the latest version.

silentcer88 · 26 Jun 2010

owh, its work..

thanks all..

i install the kis 2011 and my av can run the full scan..

silentcer88 · 26 Jun 2010

i still think my os got problem.. =.=

are u sure my os is okay?

shelbourne104 · 26 Jun 2010

Did you get the BSOD (blue screen of death, STOP screen)?

silentcer88 · 26 Jun 2010

i got bsod before, know nope..

just before im using the kis 2010..

know im using kis 2011 n i can perfom the full scan without no problm..

who know how to make sure that our os is okay or got problm??

shelbourne104 · 27 Jun 2010

As long as you don't get problems (like bsod, bad peformance, etc.) your computer should be ok. and because youre not getting the bsod anymore, there shoudn't have a problem. because i had a pinnacle executable and my ferrari 3400 did NOT like it. It gave me the bsod. Yet, when I uninstalled it, my computer was fine. So that's how you can tell if it hardware or software that's causing the problem.