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Windows 7: Mp4 help?


06 Jul 2010   #1

Windows 7 Ultimate x64
 
 
Mp4 help?

Mp4 files crash my explorer every time i enter the folder it crashes

Windows 7 x32 [build 7600]

currently chip set video card
hp dv6628us entertainment

or example this morning i downloaded bleach the anime with this fansub shintetsu is Spanish subs when i download it BOOOMMM crash explorer need to restarts every time it tries to generate the video thumbail


My System SpecsSystem Spec
.

06 Jul 2010   #2

W7 Ult. x64 | OS X
 
 

It could be that the file is corrupt, or is infected with some sort of virus. You should be using a program such as MSE or Avast which can scan the files that you download for viruses. This will hopefully prevent you from downloading unsafe files.

If you need to delete the file without viewing the thumbnail there are a few things you can do.

A) Turn off Thumbnail Previews.

Thumbnail Previews - Enable or Disable

B) Delete the file using command prompt

> Open an administrative command prompt window

> Start

> Search for "cmd"

> Right Click "Command Prompt"

> Select "Run as Administrator"

> Now you need to navigate to the directory the file is contained in.

> cd "FULL PATH TO FILE"
i.e. If the file was in C:\Users\myusername\Downloads\ I would type:
cd %USERPROFILE%\Downloads\

>del "FILENAME"
i.e. If the file was named video.mp4, I would type:
del video.mp4

> Close the command prompt and you should be able to open the folder again.

It will be much easier to just turn off Thumbnail previews if that is the cause the for explorer crash.

I highly suggest that you delete the file without opening it, as it could be infected or corrupt. You should also run virus, malware and spyware scans as soon as you've permanently deleted the file.
My System SpecsSystem Spec
06 Jul 2010   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
It could be that the file is corrupt, or is infected with some sort of virus. You should be using a program such as MSE or Avast which can scan the files that you download for viruses. This will hopefully prevent you from downloading unsafe files.

If you need to delete the file without viewing the thumbnail there are a few things you can do.

A) Turn off Thumbnails

Thumbnail Previews - Enable or Disable

B) Delete the file using command prompt

> Open an administrative command prompt window

> Start

> Search for "cmd"

> Right Click "Command Prompt"

> Select "Run as Administrator"

> Now you need to navigate to the directory the file is contained in.

> cd "FULL PATH TO FILE"
i.e. If the file was in C:\Users\myusername\Downloads\ I would type:
cd %USERPROFILE%\Downloads\

>del "FILENAME"
i.e. If the file was named video.mp4, I would type:
del video.mp4

> Close the command prompt and you should be able to open the folder again.

It will be much easier to just turn off Thumbnail previews if that is the cause the for explorer crash.

I highly suggest that you delete the file without opening it, as it could be infected or corrupt. You should also run virus, malware and spyware scans as soon as you've permanently deleted the file.
ok but isnt their a way to prevent it from doing it without disabling it because i work as a photographer and disablig the thums wiill mean i have to check one by one all at the same time

PS: i have spybot search and destroy and avira anty virus and didint found nothing
My System SpecsSystem Spec
.


06 Jul 2010   #4

Windows 7 Ultimate x64
 
 

nope i need to view the images but it only happen with mp4 files i did check 4 virus but nothing defracment , virus isn ther a reg file for this shmedia.dll or something like that
My System SpecsSystem Spec
Reply

 Mp4 help?




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