| Windows 7: Family Tree Maker 2010 platinum /drive |
09 Jul 2010
|
#1 | | |
Family Tree Maker 2010 platinum /drive I bought this product and cannot install it until i get it on the correct drive.its not compatible with win 7,but can get it if i get it on cd drive and do afew ither things. i have tried to at least 6 times and it keeps giving it to the dvd rw instead of the cd drive.How can i fix this and which is the cd drive in windows 7? Assume its c drive...ty for any assistance. | My System Specs |
| System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) |
09 Jul 2010
|
#2 | | Windows 8 Pro x64 Sydney, Australia |
This program is compatible with windows 7.
Not sure what your problem is but just place the install cd into your cd drive and it should be recognized. Then run the .exe and it will set it up for you.
That's the easy part the hard part is trying to find all of your relatives details, good luck with that | My System Specs | | System Manufacturer/Model Number Self Built Custom Computer. OS Windows 8 Pro x64 CPU QX6850 Quad Extreme Motherboard Gigabyte GA EP45-UD3LR Memory 6Gig DDR2-800 Graphics Card Gigabyte GTX 550 TI Sound Card Creative Audigy SE (SB0570) Sound Card Monitor(s) Displays Asus VW222 [22" LCD] and Benq 2200w [22" LCD] Screen Resolution 1680x1050 Keyboard Logitech illuminated keyboard Mouse Logitech M950 PSU Corsair TX 750watt Case Coolermaster Haf - X Cooling Noctua NH-C12P CPU Cooler Hard Drives Samsung 840 Pro 128g SSD
OCZ Vertex 3 60GB SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb Internet Speed Cable = speeds to 20Mbps downsteam and 512kbps upsteam Antivirus Avast Internet Security Browser Firefox |
09 Jul 2010
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#3 | | |
Family tree maker does not have option to put it in c drive it freezes part way thru set up so cant fully install. i need to find out how to set prgms to go to correct path -as soon as they are put in tower it grabs the dvd rw drive instead.it says dvd rw as path everytime.ty for reply. | My System Specs | | System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) |
09 Jul 2010
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#4 | | |
also there is a patch but i cant use it until i get the prgm started on the correct cd drive path as soon as it goes in tower. | My System Specs | | System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) |
09 Jul 2010
|
#5 | | Windows 8 Pro x64 Sydney, Australia |
Is this a downloaded version with an activation patch that need to be applied. | My System Specs | | System Manufacturer/Model Number Self Built Custom Computer. OS Windows 8 Pro x64 CPU QX6850 Quad Extreme Motherboard Gigabyte GA EP45-UD3LR Memory 6Gig DDR2-800 Graphics Card Gigabyte GTX 550 TI Sound Card Creative Audigy SE (SB0570) Sound Card Monitor(s) Displays Asus VW222 [22" LCD] and Benq 2200w [22" LCD] Screen Resolution 1680x1050 Keyboard Logitech illuminated keyboard Mouse Logitech M950 PSU Corsair TX 750watt Case Coolermaster Haf - X Cooling Noctua NH-C12P CPU Cooler Hard Drives Samsung 840 Pro 128g SSD
OCZ Vertex 3 60GB SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb Internet Speed Cable = speeds to 20Mbps downsteam and 512kbps upsteam Antivirus Avast Internet Security Browser Firefox System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) |
09 Jul 2010
|
#7 | | |
a tech says it needs a patch to work and support says similar,they sent me steps to do but i cant get it to work unless it initially goes to right path | My System Specs | | System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) |
09 Jul 2010
|
#8 | | Windows 8 Pro x64 Sydney, Australia |
I have the 2009 version and it works without a patch.
When you start the install it will show the path it wants to install to, you need to change that (by clicking on Browse) and then navigating to c: program files and installing it there. | My System Specs | | System Manufacturer/Model Number Self Built Custom Computer. OS Windows 8 Pro x64 CPU QX6850 Quad Extreme Motherboard Gigabyte GA EP45-UD3LR Memory 6Gig DDR2-800 Graphics Card Gigabyte GTX 550 TI Sound Card Creative Audigy SE (SB0570) Sound Card Monitor(s) Displays Asus VW222 [22" LCD] and Benq 2200w [22" LCD] Screen Resolution 1680x1050 Keyboard Logitech illuminated keyboard Mouse Logitech M950 PSU Corsair TX 750watt Case Coolermaster Haf - X Cooling Noctua NH-C12P CPU Cooler Hard Drives Samsung 840 Pro 128g SSD
OCZ Vertex 3 60GB SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb Internet Speed Cable = speeds to 20Mbps downsteam and 512kbps upsteam Antivirus Avast Internet Security Browser Firefox |
09 Jul 2010
|
#9 | | Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) SomeWhere in the HOT Arizona Desert ! |
Can you do a screen shot or screen snip of the install error / problem you are getting so we might see what it looks like ? How many CD, DVD drives do you have.
I have used Family Tree Maker since V-7 | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built them myself, Science Experiments ! OS Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350 Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, 700, 800, etc Case All Generic Full Towers Cooling Open Air & a few fans, some w/ colored LEDs Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs Internet Speed Fast Cable InterNet Antivirus AVG Free on 24 different Desktops, NO Problems! Browser IE 8 is preferred, but use FireFox sometimes Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
09 Jul 2010
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#10 | | |
Hi, As I mentioned previously I cant get past this box that comes up as soon as cd is put in tower...none of the options in the screenshot gets me to the c drive. i have c drive, e drive and dvd rw, thats it... but its not giving that option to change the path. http://i112.photobucket.com/albums/n...screenshot.jpg | My System Specs | | System Manufacturer/Model Number hp pavilion OS win7 Hard Drives hp (c:), Factory image( D:) Family Tree Maker 2010 platinum /drive problems? All times are GMT -5. The time now is 09:43 AM. | |