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Webroot Spy Sweeper / 2011 Internet Security Suite is creeping on my s
Hi there,
I do have a problem with the Webroot beta software I installed for doing them (!) a favor and checking out their software, which I didn’t knew before. Yet they disappointed me:
After using the new Webroot "2011 Internet Security" Beta for a while, I uninstalled it and installed another anti-virus (only) software (Panda Cloud Anti-Virus). I currently don’t know why exactly I did uninstall it back then. Anyways, after uninstalling I noticed it still in the “Software” list and being present as (at least) AEI.exe in the processes tab!
Indeed it did/does suck an amount of RAM. And it does remove *.exe files which it considers dangerous! I find that OK when I would have control over it, but not for a program I actually uninstalled and don’t want to run on my laptop anymore at all! Especially next to another resource-hogging internet security suite (if I’d e.g. re-install my ESET security suite, which I have a licence for).
Also I could not delete the folder neither in "Windows Safe Mode" nor could I unlock the folder! (in normal Windows or "Safe Mode") For this, please see the attached "Unlocker" screenshots.
Thanks to "ESET file inspector" I also found running:
c:\program files (x86)\webroot\security\current\framework\wrctxmenux64.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\aei.exe
c:\program files (x86)\webroot\security\current\plugins\antimalware\antivirus\osdp.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\antivirus\savi.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\antivirus\veex.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\dbghelp.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\lockbox.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\pcre3.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\ssu.exe
c:\program files (x86)\webroot\security\current\plugins\antimalware\ssudll.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\ziptv06.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\ztvcabinet.dll
c:\program files (x86)\webroot\security\current\plugins\antimalware\ztvunrar3.dll
c:\program files (x86)\webroot\security\current\plugins\sync\webrootshellext_64.dll
Attached you also find the same as a screenshot as well as all files I found in the “Webroot” folder (thanks to "TreeSize Free"), not sure if Webroot has left any other folders on my PC!!
Thanks for your help in advance!
Kind regards
Last edited by KnowledgeWorker; 10 Jul 2010 at 17:57. Reason: ""