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Windows 7: CDBurnerXP x64 can't see my DVD drive

19 Jul 2010   #1
Mellon Head

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 
CDBurnerXP x64 can't see my DVD drive

I'm not sure if this is a software or hardware problem, but here goes...

I picked up a new motherboard last week (ASUS M4A79XTD EVO), and since then CDBurnerXP refuses to see my DVD drive. I'm using AHCI, just like I did with the old board, and there was no problem with it, but with the new ASUS, no way. The drive itself works fine under Windows.

It's my favorite burning program for data disks, and I've tried all of the suggestions on the CDBurnerXP website with no luck. Any ideas besides malware like Nero?

Thx


My System SpecsSystem Spec
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19 Jul 2010   #2
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
19 Jul 2010   #3
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Is there any kind of helper app to go with your board's chipset? For example, on one of my systems that uses an Intel chipset, I've had to load the Storage Matrix Manager to get CDBurnerXP to recognize an SATA burner.
My System SpecsSystem Spec
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19 Jul 2010   #4
MilesAhead

Windows 7 32 bit
 
 

If you can't get CDBurnerXP to go then I'd recommend Imgburn for data and video discs, and Burrrn Portable for audio CDs.

btw they both work for me on both Vista64 and W7 32 bit.
My System SpecsSystem Spec
19 Jul 2010   #5
JonM33

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
I'm not sure if this is a software or hardware problem, but here goes...

I picked up a new motherboard last week (ASUS M4A79XTD EVO), and since then CDBurnerXP refuses to see my DVD drive. I'm using AHCI, just like I did with the old board, and there was no problem with it, but with the new ASUS, no way. The drive itself works fine under Windows.

It's my favorite burning program for data disks, and I've tried all of the suggestions on the CDBurnerXP website with no luck. Any ideas besides malware like Nero?

Thx
CDBurnerXP doesn't work if AHCI is enabled. This is well known.
My System SpecsSystem Spec
20 Jul 2010   #6
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by JonM33 View Post
CDBurnerXP doesn't work if AHCI is enabled. This is well known.
Check out my post (#3). It works for me.
My System SpecsSystem Spec
20 Jul 2010   #7
Mellon Head

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by JonM33 View Post
CDBurnerXP doesn't work if AHCI is enabled. This is well known.
It worked fine with the old motherboard, and AHCI was enabled.

Quote   Quote: Originally Posted by DeaconFrost View Post
Check out my post (#3). It works for me.
I was going to add the RAID drivers like you suggested, but it now works for me, not the way I expected. My new motherboard has a way to set two of the SATA ports to standard IDE mode and leave the other four at AHCI. I set them to IDE and moved the DVD cable to one of those ports, and presto! CDBurnerXP now sees the drive.

I have no idea why it worked on the old Foxconn, but I'll take what I can get.

Thanks for the responses guys.
My System SpecsSystem Spec
21 Jul 2010   #8
JonM33

Windows 7 Home Premium x64
 
 

Ah, I see. I need the Intel Matrix Storage Manager drivers. I will install and give those a shot then!

Edit- Yep, tested it and it works. I checked the CDBurnerXP FAQ and it even states to install the Intel drivers: http://cdburnerxp.se/help/Appendices/troubleshooting
My System SpecsSystem Spec
21 Jul 2010   #9
swarfega

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by DeaconFrost View Post
Is there any kind of helper app to go with your board's chipset? For example, on one of my systems that uses an Intel chipset, I've had to load the Storage Matrix Manager to get CDBurnerXP to recognize an SATA burner.
I had the same issue with both my optical sata drives not showing in CDBurnerXP. So I installed the Intel Rapid Storage Technology driver and it now works. I suspect this is what OP will need to do.
My System SpecsSystem Spec
22 Jul 2010   #10
Mellon Head

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by swarfega View Post
I had the same issue with both my optical sata drives not showing in CDBurnerXP. So I installed the Intel Rapid Storage Technology driver and it now works. I suspect this is what OP will need to do.
Yeah, for an AMD rig, they say to install the AHCI/RAID drivers, but I haven't yet with this new board. I was able to get it working by setting two of the ports to standard IDE.

I may install the drivers, though, because the hot swap is a little goofy with this board. I have no option to eject the drive anymore. I'm still tweaking it here and there and getting the kinks out. Best part of a new build, right?
My System SpecsSystem Spec
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 CDBurnerXP x64 can't see my DVD drive




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